Send email notification to requested_for user

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‎05-22-2017 02:26 PM
I'm working in creating a catalog task. Inside of my workflow, I would like to add an email notification to the user if they are not able to fulfill the request. I'm not sure how to implement this.
I used a notification inside of my task but It doesn't work. Is there a way I can test that the requested_for has received an email.
- Labels:
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Service Catalog
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Workflow

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‎05-22-2017 04:27 PM

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‎05-22-2017 04:29 PM
You dont have Send to even Creator ticked. Please mark it true.
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‎05-22-2017 04:30 PM
Also in Users/Groups in fields - you have set it to Requested for, whereas it should have been Request.Requested For.
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‎05-22-2017 04:30 PM
Hello Claudia,
As I mentioned earlier can you please make sure "Send to event creator" and event params checkbox is set to true.

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‎05-22-2017 04:36 PM