im sure we are not the only company wanting to know this we grant a role to a user and they are not using the role, we want to remove that role from the user i am looking for a way to track when was the last time a user used a role provisioned to th...
Hi, Has anyone had any experience mapping ServiceNow to an external source such as Erwin Data Modeler?We have a requirement to map our ServiceNow instance (Tables \ Columns etc) to Erwin Data Modeler. I was wondering if anyone had any experience of t...
I want to change the logo and theme/branding for the Vancouver/Washington dc release workspace. I tried below solution but that is not working for me:1. Created new theme in table sys_ux_theme for branding but it is not reflecting2. For logo tried t...
I have a widget which displays 2 widgets using <sp-widget> Does anyone know if the HTML of the rendered widget can be stored in a variable?
Hello,I need to write a multiple AND query along with OR conditions for addQuery() function.When I try to write the following piece of code :-var gr = new GlideRecord('sys_update_xml');gr.addQuery('sys_updated_by',a).addOrCondition('sys_updated_by',c...
Hi, Would it be possible to use the localization framework for knowledge articles and leverage services such as Azure to have articles translated automatically without using "Dynamic Translation"? Such as using a workflow to connect with Azure APIs a...
This post isn't as much of a technical question, more of a process related one. Our organization has complex business processes where there are multiple service providers required to deliver workstations as an example. Historically, we have assigned...
Hi, If we have a table that is extended from another table, is there an attribute within the Dictionary entry that indicates its from the extended table? For e.g Virtual Machine Object table extends the Configuration Item, the field 'Object ID' is an...
Hi I need the "dsrm_clientsname" to filter only the users whose country are Philippines. What should I do. Thanks.
Dear all, Can someone suggest an action item which takes the input as comma separated strings and returns an Array? NOTE - I need this as an custom action to be reused in the Flow Designer please. Regards, Anish
There are 2 password policies in my instance (Default and Medium), I wanted to know which one is active and currently used in my instance? In San-Diego version, active password policy is highlighted in green but Rome version didn't have any highlight...
I want to copy the entire Variables Section from the Parent RITM to the Child RITM. Can anyone please tell me how to do it?
I want to add a table field and condition field to a form so that users can build conditions. I want to limit which fields they can select and possibly limit dot-walking in conditions. Is there a way to restrict which fields they can select in the co...
Dear All, Anyone who know if enabling the Microsoft Azure Entra ID integration to ServiceNow will block the oppertunity to roll-back if needed. I am told that our current LDAP active jobs, which must be de-activated can not be activated again after M...
Good Day, I'm trying to hide related list from external users on the portal. function onLoad() { if(g_user.hasRole('snc_internal')) { g_form.showRelatedList('REL:91c19d8d9752b1d0e36173b71153af71'); } else { g_form.hideRelate...
