Service Portal "Edit Item" doesn't have SAVE button

[shuguang2]

Hi all

On the Service Portal you have the option to Edit the item before Checkout. However if you click on the Edit item button (the Edit button is on several places, an UI page pops up showing the item options. User can edit the options. However there is no Save or Update button on this page, so that any changes are in vain. 

I have tried to look whether any properties is controlling this, but couldn't find.  Any suggestions appreciated.

See attached screenshots

Best regards

[denis hoffmann · Accepted solution]

else, you could try to hide this button with CSS.
by overriding Widget CSS with CSS for this page.

Try to add something like this in the "Page specific CSS" area of your page:

button[name=save]{
   visibility: hidden; 
}

May need to clear cache or reload before becoming effective.

[shuguang2]

This is a super idea & easier to implement! (So far I couldn't find how the form widget refer to the sp-variable-editor widget, must be buried in the functions where it is checked whether the ticket form has variables)

[Nidhi8]

Hi All,

I am having issue with Save button under the edit items.

If i change the values in the field and click on Save button. the values are not changing and if i open the edit items it shows the earlier values only which user entered initially

this is the client script written on widget and it seems there is some issue in this. Any help would be great :

c.save = function() {
var activeElement = $document.activeElement;
if (activeElement)
activeElement.blur();
if (!spScUtil.isRegexDone($scope.data.sc_cat_item._fields))
$scope.validating = true;

else if (g_form)
g_form.submit();
};

[NaveenDK]

Hi Nidhi, 
I'm facing similar type of issue. Did you find any solution for it? Kindly help.

Thanks,
Naveen