ServiceNow email notifications sent in a wrong language - Istanbul

Mussie
ServiceNow Employee
ServiceNow Employee

Hi Guys,

I have enabled multiple languages in the client Istanbul instance I am working on. Even though the default language is English emails notifications are being sent in Portuguese. I know you can create send email notification in different languages based on the language set on the user's profile. But the problem I am having is emails are being sent in Portuguese for everyone.

Any thoughts?

Mussie

11 REPLIES 11

richa83
Giga Contributor

Hi

Did anyone find a solution to this? I am facing the same issue.

Regards

Richa

richa83
Giga Contributor

Please ignore I found the solution

 

Here's the solution - https://hi.service-now.com/kb_view.do?sysparm_article=KB0784502.