Show message in the portal

[JLeong]

Hi Guys,

I can't seem to show a message under a reference field in the portal. I have tried the following

• g_form.showFieldMsg
• g_form.showErrorbox
• Macro

It works in the core UI :

but not in the portal:

Here is the code:

Thank you in advance.

Regards,

Jocelyn

[Hitoshi Ozawa · Accepted solution]

Hi,

Is the UI Type" set to "All" on the client script? If not, the script won't get executed on Service Portal.

[Hitoshi Ozawa]

UI Type on the Client Script page. I've tested using the following and the field message showed properly. The code in the question looks alright too so should show a message if the script is executed.

[JLeong]

Thanks, Hitoshi, so it worked for that one but not for this:

Could you spot an issue?

[Anil Lande]

Hi,

Please check the Client scripts UI type as suggested by @Hitoshi Ozawa, it should be All.

Also I see you have posted a callback function script. Can you please put an alert in your callback function at the beginning to check whether it is going inside callback function or not.

Please share complete script so that we can suggest what is wrong with your script. Are you using GlideAjax with getXMLWait()? 

Thanks,
Anil Lande