Status displaying integer values instead of labels in list view.

[Jacob Folz]

When viewing the Base Items all page, and applying a filter of "Status is Pending Repair" or "Status is On Order" the list view shows the integer value of the status instead of the label of the status. See Below. 

It only appears to effect the Communication Device Class of devices. Other devices display the label and not the integer value. 

Has anybody ran into this before and know of a fix? Thanks for reading. 

[Elijah Aromola · Accepted solution]

This usually happens when a label/value is missing or incorrect. Is 5 a valid label/value choice? If it was did it get deleted? 

[Jacob Folz]

Yeah, 

That turned out to be the problem. The choice values were recently changed on the communication table and all the communication devices that had status On Order now didn't have a valid label for that integer so the system just displayed (2). 

I was able to fix it by creating a new choice with the old integer value, and then mass updating all the communication device records. 

Thanks. 

[Elijah Aromola]

Glad to hear it worked out. Please mark an answer as correct so users know this question was answered.