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Resolved! Flow designer - Wait for task to be updated

I am using flow designer and trying to use a wait condition based on the previous task being updated (using the sys_updated_on field) but cannot seem to get it to work. The wait condition never progresses, even when the task has been updated. I've tr...

Visits to the Service Portal per month

Dear Community,I am having trouble to create a simple view of monthly visits to the Self Service Portal for a period of 12 months so I can see the usage of it. Additionally the same with "most visted pages per month" and "More visited Catalog Items" ...

Resolved! How to add Multi Select Variable in Workflow If condition

Hello Experts, I need help with below two scripts in servicenow 1. I have a multi select variable on catalog item form which shows below two values So whenever the "Admin Access" i.e. var_mafv_admin_access_win value is Yes it should trigger approval...

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Community Alums by Community Alums  
  • 1439 Views
  • 4 replies
  • 0 helpfuls

Resolved! Client Script not working on Portal

I have a Client Script that works on Desktop but not the Portal.  I have tried it by setting UI Type to All and to Mobile / Service Portal. I have also setup 2 Catalog Data Definitions that does the same thing as the Script but again it works on Desk...

Jeannette2 by Tera Guru
  • 1841 Views
  • 7 replies
  • 2 helpfuls

Resolved! fetch the list of users who are under my manager

This is a code written in one the script include which I am using in one of the variable in advance reference qualifier.  I am not getting the expected result. I am getting "no matches found in the drop down". Please help me to modify the code if I a...

Community Alums by Community Alums  
  • 2167 Views
  • 7 replies
  • 2 helpfuls

Resolved! Need help on Building CSS on Service Portal

Hi,   I am new to Service Portal one of my Customer gave me a CSS file which contains more 2000 lines code and asking me to apply on the portal. I never worked on Portal and i am not sure how  & Where to apply the given code.   Sample snapshot is pas...

Resolved! How to stop notification going to the event creator

I have a notification that triggers when a user leave a comment on hr case and would the caller and watchlist know. However if the event creator is the caller or one of the watch list he/she should not receive the notification. The ''send to event cr...

rez4 by Kilo Guru
  • 1121 Views
  • 4 replies
  • 1 helpfuls

Updating parent App Shell state parameters or calling client script from subpage in UI Builder using page level events

Is there a way to update state parameters or maybe call client scripts in the parent App Shell from within the child screens in UI Builder? I have tried adding a handled event within the App Shell macroponent definition and set the internal event map...

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