Target record and Target table fields are empty in SG-Meraki Staging Table

Amit Bhatt
Tera Contributor

Hi everyone,

I am currently implementing the Service Graph Connector for Meraki using IntegrationHub ETL, and I've run into a UI quirk that I'm hoping to get some clarity on.

When I look at my Staging Table / Import Set list view, the data is processing successfully (State = Processed), and my target CIs (like cmdb_ci_ip_firewall, MAC Addresses, and Serial Numbers) are being created and updated perfectly in the CMDB.

However, the Target record, Target table, and Transform Map columns on the staging table list view are completely (empty) for every single row.

I know that Service Graph Connectors use the Robust Transform Engine (RTE) instead of legacy Transform Maps. Because the RTE does 1-to-Many mappings (e.g., splitting one staging row into a Firewall, a Serial Number, and a Network Adapter record), I assume ServiceNow leaves that single Target record field blank by design since it can't link to three places at once.

My questions for the community are:

  1. Is it 100% expected, out-of-the-box behavior for these specific columns to remain blank when using the RTE / Service Graph Connectors?

  2. Outside of checking the JSON payload in the Comment field or digging into the Transform Target Rows related list at the bottom of the Import Set, what is your best practice or preferred method for quickly auditing and clicking through to the newly created target CIs?

Thanks in advance for any insights!

 
 
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