Unable to login to Service Now Dev instance with Invalid credentials

[kbharath]

Hi Team,

I have registered as a new user for Service Now Developer Instance.

When I login with registered username and password, am able to log into my profile and see the status of Instance, but when I go to my instance it asking for credentials and which never takes my login credentials throwing login error.

Is this error with New version (Istanbul), Please help me..

Thanks & Regards,

Naveen Beswa

[Chuck Tomasi]

HI Naveen,

Have you done a password reset on your instance? You can do this from the developer.servicenow.com page under Manage> Instance. It will mail you a new password.

This video shows you how to reset your admin password on your personal developer instance.

Video: Personal Developer Instance Password Reset Procedure

[Tanay Bedia1]

Personal Developer Instance use

1. How do I log in to my personal developer instance?
   You can find your instance URL in the developer dashboard or under the My Instance page. Log in with the user "admin" and the password provided in the green text when you requested your instance or reset your admin password. If you lost or forgot this password, please reset the password on your instance.
2. How do I reset my personal developer system password?
   Under the My Instance page, use the "Action" button and select the "Reset admin password" action. After confirming that you wish to proceed, the developer site resets the admin password and provides you with a temporary password in green text that you should copy. Navigate to your instance by clicking the "URL" text in the green box or typing the URL in a new tab or window. You are prompted on your personal developer instance to set a new password. Use the temporary password for the current password and provide a new password twice.