So, customer users use the ServiceNow instance with their local time zone to display date/time fields. But there is a requirement that some selected Date/Time fields should always be shown in UTC, no matter what the user time zone is and will be used...
System Scheduler - Scheduled Job (Open the table : sys_trigger ) System Definition - Scheduled Job (Opens the table : sysauto) If both are same then why the the number of records are not matching? sys_trigger -This table allowing me to run the sched...
Hi All, I created the following Client Script to display an alert/popup message, whenever the problem record state changes to Fix in Progress. However, when mandatory fields are not yet filled in before transitioning to the next state, my alert/popup...
Hi All, Can anyone see what might be wrong with the below SI and CCS. All fields are set correctly except business_unit and phone. I am logging the values for these fields and I see the correct values in the logs. function onLoad() {// Get the sys_i...
Hi there, I have few new filed created on incident table which i want to copy it when user click on "Create Problem" button. I check the UI action but i am not able to find that where i have to make the changes.
Hi everyone, I'm working on creating a knowledge article derived from a Problem record. My goal is to include text from specific fields of the Problem record, such as cause notes, workaround notes, and fix points. While I know how to automatically ge...
Hi How to allow .CSR file extension types as an attachment.We see the glide.attachment.extensions property is set to blank value which states that all the attachment types are allowed. Please help!
Hi @David and @Dan Bruhn, I am trying to post my question but it is not getting approved. Could you please do the needful on high priority.
Hi, I am trying to figure out how to search in my *Select project(s) without adding the asterisk wildcard. Essentially when I search with an (*)spaces it will populate Cisco Spaces. I want to be able to search without having to add the asterisk. Not...
Hello all, During servicenow upgrades MID server failed to upgrade stating "Interactive authentication required" error because of missing permission(s)." in the wrapper log. Concerned with this, is my query below In order to access MID server host f...
Hi Folks, I need urgent help on below.I have a requirement to cerate new ui action "Create Problem" in interaction record on SOW. It should be placed below "Create Change".
Hello friends, I went through out all advices but nothing worked for me.I need simply create modal window with prefilled document_id field "feature".My code look like this, but not working. If you have any help, it is very appreciated.Thank you.
Hi As approval history is shown on the RITM I would like to show the same on the Portal. How that to be done It shows just as below in the portal approval form
Hello Experts,I have a requirement to create a report that displays the most recent date a service was requested for each item in our service catalog. So the desired end result would display the list of catalog items (sc_cat_item) with the most recen...
Hi, I have a requirement where I had to add 3 custom fonts in the HTML field drop-down. I have added the fonts in the system property and it is visible in the fulfiller view. But in the workspace when I click on compose email, the newly added fonts a...
