Unable to see all options in the subcategory dropdown
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‎01-17-2024 01:32 PM
Hey guys, I'm working on building a condition that includes several categories and subcategories but when I select the subcategory dropdown I only see up to the letter O. I believe there is a setting that's not correct and it's displaying all variables in my environment. I've attached several pictures of what I see when building the condition and am wondering if there is a way to filter out all non-subcategory data.
Any help is appreciated thanks in advance!
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‎01-17-2024 07:10 PM
What is the type of the field? could you share the picture of the dictionary?
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‎01-18-2024 03:00 AM
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‎01-18-2024 09:04 AM
Please have a look OOTB Sub category .. seems cat - sub cat mapping is missing.
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Dr. Atul G. - Learn N Grow Together
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‎01-18-2024 09:11 AM
incident.subcategory is dependent on category.