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‎11-03-2016 01:24 AM
When editing primary Assignee in Task card view for an Incident. There is a "UI Policy violation" error, but Incident Assigned To can be edited in form view. What could be the problem here?
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‎03-23-2017 02:18 AM
Its an issue with a UI policy, I Disabled a certain UI policy for the VTB view.
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‎05-23-2017 06:44 PM
There is a View field in a UI Policy, you can change it to apply only to Form view.
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‎05-24-2017 12:56 PM
What policy is it that you disabled? I don't have any UI Policies for VTB
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‎05-24-2017 05:07 PM
UI Policy are applied on tables, "task", "incident", and VTB is a view of these tables. So any UI Policy on your table can be the one affecting the VTB view. If you want to find the actual UI Policy that preventing update in your VTB (this should be done in Dev or Sandbox environment), you can disable the UI Policies applied to that table one by one until you can update the VTB. The last one you disabled should be the one affecting the VTB, but to be sure enable them one by one and see if the problem goes back, now that would be the UI Policy you are after.
Then check what that UI Policy is doing and make the necessary changes.
By the way, the UI Policy affecting the VTB can be more than one.
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‎12-02-2019 02:09 PM
What UI Policy did you disable?
