What defines the OOB name of the Related Lists

[DirkRedeker]

Hi

Lately, I was searching for a Related List, which (by table relations) must be there...

In fact, I wanted to show the "Available for groups" Related List from the Groups perspective, Normally, you can find this Relation (M2M table) as "Available for Groups" on the Catalog Item Form.

After scrolling through hundreds of Related Lists, which are available for the "Group" [sys_user_group] table, I found the one, but with a completely different name. It was not named "Available for Groups", but instead it is named "Items orderable by group".

This describes the sense, but I cannot find where this name is defined.

I know that you can rename the Related List by "Configure > List Control", but there is no definition captured here:

I now searched for a while, but cannot identify, where this name comes from.

Can anyone show me how this name is set in the system (not how to RENAME, but WHERE the OOB name for this particular Related List can be found).

Thanks a lot for your help and research.

BR Dirk 

[DirkRedeker]

Hi Harshvardhan

Thanks a lot for your feedback. I hardly guessed this is "hidden" 🙂

Yes, sometimes it feels like a pain to find the right Related List, knowing, that is must be there. This in fact was the case on the "Groups" table, having HUNDREDS of Related List, and the one I was searching for had a Name, which I did not "guess" in the first moment.... Weird....

Is it possible to raise HI tickets, just from the "learning" perspective, meaning from my experiences on the PDI? Or do I need to go to my Company ServiceNow Contact and ask to raise a HI ticket?

Or is there any other channel, to get attention to this?

Thanks a lot & BR

Dirk

[Harsh Vardhan]

Hi team does not support for PDI. only for org instance they will give you support. 

or lets wait for other folks , may be they will  have some accurate answer. 🙂

[DirkRedeker]

Thanks! Let's stay tuned...

BR

Dirk

[Akshata jamdar]

Hello Dirk,

This is not a OOTB related list I guess. Check once in the relationship[sys_relationship] table under system definition and you can make changes in this related list. 

Hope this will helps.

Kindly mark an answer as correct and helpful if it will resolve your query.

Regards,

Akshata

[Megha Padale]

Hi,

Check these links

https://community.servicenow.com/community?id=community_question&sys_id=8bc74fe9db1cdbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=bc480baddb1cdbc01dcaf3231f96...

If my asnwer helped you in any way, mark answer as helpful and correct.

Thanks and regards,

Megha.