what ESS users have access to in servicenow

[wakespirit]

dear all,

when using an ESS user in service now what he has access to exactly?

some says only the service portal and others says, knoledge base, news, my request.

I get confused can you clarify?

how can I verify it ?

regards

[Community Alums · Accepted solution]

Hi wakespirit,

You can mark it as yes becoz ESS user has Access to service portal

Mark Correct/Helpful, if this helps you.

Thanks Regards

Ravindra