I have a schedule job that populates the svc_ci_assoc table. But for some cases, when I check the table one day after the insert, there are some records missing, the Deleted records list shows that this JOB: Flow Engine Event Handler is the responsib...
How to Display Custom fields in the View Article as per the Screenshots? Need to Display the Service Offering custom field in the View Article.
Hello,I have a task to export around 2000 Incident records as separate pdf files, so list view details will not do. Is there a way to script that? I would need those to be downloaded as separate pdf files in landscape mode. Did anybody had to do some...
Is anyone using the password reset windows app on their desktop lockscreen? The password reset process works via the link in a browser but I cannot get the windows app to work. After the verification step I click next and it just gets grayed out and ...
Hi, In an attempt to reduce email notifications, I am exploring options whereby Service Now can display notifications in a sidebar whenever a ticket is assigned to a user, or a ticket they are working on is updated etc. See attached mock-up as an exa...
Hi, If i am referring to this article comparison between Next Experience and UI16 : Interface Comparison between UI16 & the Next Experience The list view should higlight priority filed like in Workspace (N°11) : In my PDI, it seems that it is still...
Is there any documented process for moving ServiceNow from cloud to self-hosted instance? I was also wondering if it is possible to clone the instance or is a database dump required?Thank you in advance,Victoria
In the Catalog Item related list "Catalog Client Scripts", I have noticed that about HALF (50%) of the time I make changes, my changes are thrown away and the layout goes back to a default set of columns. Have other experienced this? Is this a know...
HiI have a REST message using an HTTP POST request. It's an application used to retrieve data, and sometimes it takes more than 2 minutes to respond with the data. Even though the target instance has not responded, we receive either blank responses o...
Hi Community The Personalized List layout of all the Users on a particular table has been Reset to Default list layoutIs there anyway to restore their personalized list layout preferences Thanks in Advance
Every year the now learning portal programs are freezed prior to release of a new version. Can anybody help me with this year's dates before Vancouver release ?
Hi, I have written a scheduled job to execute daily at 6 am. After writing the code when I saved it and clicked on execute now button, page refreshes but it do not do anything i.e. script do not executes. But when I copy the same code and executes it...
Suddenly UI Builder is throwing below error message "Can't edit. There is an unknown issue. This was editable until last week and no changes were made, but suddenly Servivcenow is throwing above error. Even tried to create a new workspace, but still...
When I prepare the environment of the new UI framework in orlando, at the step of now-cli develop, it always shows error: Error: Cannot find module '@servicenow/cli-component-archetype/package.json' I've installed the package in the project folder an...
Hi, I have an action that returns a value . I want to call this action from a Script include. Is it possible to do? Thanks in advance
