What's the difference/benefit in using Order Guides v.s. Bundle Models?

Troya1
Mega Guru

What's the difference/benefit in using Order Guides v.s. Bundle Models?

1 ACCEPTED SOLUTION

e_17
ServiceNow Employee
ServiceNow Employee

Bundle models are used for assets that are linked and need to be managed in groups (for example keyboard + mouse)

Order Guides are broader. it can be packaging any catalog item in the same request to make the ordering easier. An order guide can be used to order a computer and request a software installation on it + access rights etc..

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3 REPLIES 3

e_17
ServiceNow Employee
ServiceNow Employee

Bundle models are used for assets that are linked and need to be managed in groups (for example keyboard + mouse)

Order Guides are broader. it can be packaging any catalog item in the same request to make the ordering easier. An order guide can be used to order a computer and request a software installation on it + access rights etc..

Can we do both?  Or is a best practice to use one or the other?

Can we do both?  Or is a best practice to use one or the other?