Hello ServiceNow community, I am creating an SLA Flow to trigger notifications using events in a scoped app, very similar to the OOB 'Default SLA flow'. However, the Event [sysevent] table is not available in the Create Record action. Unfortunately, ...
Video was recorded as MPEG4 , 35 MB. Any help fixing this would be appreciated.
Hi, I'm creating an app which has 2 tables. One table "table 1" references the User table and has a choice field with the year. "Table 2" has a field that references "table 1". This is done so the related lists show in the way I want them to in a wor...
What all objects should I consider for table preserver and exclusions before cloning, apart from OOB records? If you have maintained any such list, can you please share? Thanks!
Is there a was to upload data from a password protected excel sheet? I need to create an inbound email action which will import the data from attached excel sheet. However the file is protected using a pre-defined password. Kindly Suggest! Thanks S...
Hello. I wrote a sentence includes new line in a multi-line text box field in a form. Then, I wrote the same sentence includes new line in a multi-line text box field in a list using list edit function. I compare the number of length of sentences bet...
I need to create a report on Assignment Groups, I'm trying to find the data table where Assignment Groups are defined. To that point is there look up - search to explore what tables hold what data. Thanks Don
The goal is to link within the task's long description to download a file saved in one of these ways... a. the attachment on a knowledge article (KB's Display Attachment = TRUE) b. the attachment link knowledge article (KB's Attachment Link...
We are using two portals, SP (IT) and ESC (HRSD), SP is the default portal. We use ESC for HRSD and want to send Satisfaction surveys to our users. We configured the Survey, but the link in the Notification is to the default portal (the SP portal). W...
Hello, We have been struggling to send attachments to a SharePoint Document Library from ServiceNow via REST API integration. In our Flow Designer flow, we receive the OAuth token from SharePoint and then try to send a request to the SharePoint docum...
Where can I find examples of CMDB remediation rules and workflows? The workflows in particular are poorly documented. I am looking to automate processing of stale and de-duplication tasks so I don't have to manually run the Duplicate CI Remediator ...
How does the table kb_knowledge link to sys_attachment. I'm trying to get the sys id of the attachment that is on the kb_knowledge.
I have a flow designer flow that is intended that is triggered when a catalog item is disabled in the Service Catalog. The flow does a Lookup Records for al RITMs where the catalog item is the same are the trigger catalog item and the RITM is still a...
Is there a way to change the layout of the related categories section? In the example shown, I'm trying to change the layout to a vertical list instead of a split. Also, is it possible to display the items in each subcategory, like an expanded dropdo...
Hello, We have a field with type duration, but am trying to convert it into minutes and pass value on to string field. tried doing var duration = current.glidefieldonform.getGlideObject().getNumericValue();gs.log("minutes"+ duration); var minutes = (...
