I'm performing research regarding the out of the box Scheduled Jobs for our instance. There are a lot of jobs that are set to run which our team suspects may not be needed or could run less frequently in order to produce less of a load on our instanc...
Hi, There are few topics in Virtual agent chat window which I am trying to search in the virtual agent designer but it is not searchable. what may be the reason? Regards, Afsar
HI, I have a requirement to find the logged in user system hostname. For example the user logged into ServiceNow Instance with his personal system or organization system we want to find the host name of the device from which the user logged into Serv...
Hi, I have a record producer to create knowledge base articles. I am wondering how I can allow users to create a tag or assign an existing tag while they are creating the article from the service portal? Please assist.
Does anyone know how to automate the rotation of API Key used for credentials?
I am trying to create a report on an Incident record producer that displays the variable record data. It is a very simple list report with a single variable called Building. I can get the label to display in column, but the data is hidden. Here...
Hello Everyone, I have query on link unfurling flow. Flow got an error during execution: Flow Designer: Operation(Link Unfurling .a1a21ed6c3c3201032480d1eb540ddd2.1d6256d6c3c3201032480d1eb540dd22) failed with error: com.snc.process_flow.exception.OpE...
I want to create one icon beside attachment icon (paper clip) on the incident form. And if i click on that icon it should redirect me to the different page, i have the url to set. Please suggest!/
Hi All, @Ankur Bawiskar We upgraded to Rome recently since then OOB Flow Action "List Convert to Array" is throwing error. Please help. Thanks!
I want to create a static icon on all the forms header in platform pages of ServiceNow just like we can see the Attachment icon(paper clip) on all the tickets. And whenever user will click on the icon it should redirect us to a another page (Basical...
Hi, I have created a custom field on sys_user_group table. I want only sysadmins should be able to edit that field. I know that we can do it with ACL. But I'm not sure if this can be done with UI policy or client scripts. Suggest me which is the be...
Urgent ! Hi, I need to change the dictionary names of about 300 fields in different custom tables (also the field types). Since we cannot change the dictionary names and it is also not recommended, I wanted to look for options on how can we rename th...
Hi, I have a business rule under the APM application scope. Which role should I give for a user to access the business rule and edit it Thank you, Gowtham
Hi I have changed the view for instancename.service-now.com/sys_user.do?sysparm_view=sys_popup,sp to remove some fields. I had assumed that changing this would only change the popup for Service Portal view, however no matter what view I have selecte...
There are often some warnings and errors in the log. It seems that it is not output by me in the script, but the system log, but the log shows that it was created by me Is there a way to know where a log is output from? If there is no way, someone kn...
