
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2018 07:09 AM
The CI Class Manager contains a field for providing a Description of the class. The out of box classes in ServiceNow do not provide any data in this field. This field was added along with the CI Class Manager, but I cannot figure out where it exists? I have looked in sys_glide_object, sys_db_object, and sys_class_name, tables and I cannot find any dictionary entries for the Description field. I would like to populate this field and make use of in in managing the configuration model in my CMDB.
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2018 07:19 AM
cmdb_class_info.list will give you this. Or CMDB Class Information
Like you say, it is mostly blank for the out of the box classes

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2018 07:19 AM
cmdb_class_info.list will give you this. Or CMDB Class Information
Like you say, it is mostly blank for the out of the box classes

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2018 07:22 AM
Thanks for the quick reply!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2018 07:26 AM
Dang! Only one field? Why not just add this to sys_db_object I wonder? Probably so different access can be granted to the class metadata. It begs the question, though, why more metadata fields weren't added. So many possibilities here to provide more metadata around the configuration model.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2018 07:33 AM
I cannot answer the why, sorry. It is extended from sys_metadata which makes me think they may add more to this someday. I agree, the opportunity to do more here clearly exists. Even the fact that the description isn't populated makes me think this was added and then either abandoned or just stalled. Hard to know the full intent.