Why checkList items or checkList template does not captured in the update set? Is there any alternate ways to move the template to other orgs ?

Vijay Kumar4
Mega Guru

I have created a checklist template. I created the template using Updateset to commit it to another instance. But Iam failed to commit the checkList template to another instance. Is there any alternate ways to move the template to other orgs ?

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

if you are referring to checklist table and checklist_item table then yes OOB they are not captured in an update set. That's by design since checklist are data records and not configurations.

you can migrate the XML for them

1) first migrate the checklist

2) then migrate the checklist_item

OR

Another way is to force them to update set

Manually Add a Record to an Update Set

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

if you are referring to checklist table and checklist_item table then yes OOB they are not captured in an update set. That's by design since checklist are data records and not configurations.

you can migrate the XML for them

1) first migrate the checklist

2) then migrate the checklist_item

OR

Another way is to force them to update set

Manually Add a Record to an Update Set

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

I have a requirement to update the Owner if user lie under group. currently we hard coded the Owner field which stop others to make changes to checklist template. How can I allow users to update the checklist if use lie in Group.