wildcard search is not working in knowledge search

[kumaran]

I am trying to search in knowledge under self service application. When I use wildcard (*) it is not working. I tried the wildcard * before the keyword and after the keyword.

If I do the same search in global search it is working.

Someone help me to identify the issue. Thanks

[Sarup Paul]

On v3 Knowledge home page, we do support wild card. Which release/patch are you on?

[j_jones]

We are on Geneva Patch 6, Knowledge v3

[Sarup Paul]

Please send us some screenshots of what you are trying and expecting.

[j_jones]

Knowledge Article:

 

Knowledge Home:

Search with "*" Wildcard character does not yield results in Knowledge search:

The same search with the wildcard character in the global search:

Brings the result:

[Sarup Paul]

Just out of curiosity, does it work for regular words? This string has alphabets and numerals.