Resolved! Do UI actions work for a request
Im currently testing a UI action in SOW for request and it will not show on the form at all. However if i switch the table on the ui action to incident it appears straight away. Is there a reason?
Forum Posts
Prevent notifications from showing in a tickets activity formatter?
Hi everyoneSo we have a situation whereby we want to filter out specific emails from the activity formatter for incidents.Currently whenever an email is sent or received in relation to incidents the contents of that email are displayed in the activit...
Resolved! Incident assigned to user should be notified through MS Teams if incident is ageing more than a week
Hello All, We have a setup MS teams integration in our instance, But client is asking if we can setup something where in assigned to users will be notifed if incident is ageing more than one week. Can someone help how this can be acheived? Thanks in ...
Resolved! Modal /Pop up for selection of Closing state of Catalog Task in SOW
Hello All, I want to create the modal pop up in catalog task of the SOW. When we click on UI action Close task then the modal should appear in SOW and having 2 fields 1 is choice one and another is Textarea. How we can achieve it in service operation...
How to display custom variables of knowledge article in Knowledge Hompage?
How to display custom variables of knowledge article in Knowledge Hompage?
Adding filter in sn record picker
Hello All,I am working on widget and widget using sn record picker: class="form-field"ng-click="c.onEmployeeReferenceClick()"name="name-dropdown"id="name-dropdown"field="c.data.empName"table="'sys_user'"display-field="c.data.primaryDisplay"placehold...
Workspace Checklist - Mandatory option isn't work
Saving these options as mandatory is not allowing this to happen, so when you save like this, the changes do not persist
Resolved! Data certification for Foundation tables
Hi, With the Data certification plugin getting deprecated in the Z release and the new way of doing the CMDB Data Manager. Does anyone know of an alternative way to do attestation on non-CMDB tables? I don't see User or Group tables in the CMDB dat...
How to call catalog item variable?
How to call catalog item variable?
TEM - Telecommunication Expense Management
Is this possible within ServiceNow?
Column level Encryption in servicenow
Hi All , i need step by step process related to column level encryption but the thing is that if i proceed with column level encryption then the entire field become hidden , how make encrypted field to be visible but not aaccessible by anyone.Thanks
Resolved! Can I add a field to the VTB card details popup?
Hello community!One of our users has asked if we can config the card details popup on VTB's to add an additional field. Specifically I'm talking about the popup shown here:https://docs.servicenow.com/bundle/helsinki-servicenow-platform/page/use/vis...
Custom Widget for Showing MTOM Record Relationship for Users
Hello everyone, Was curious to know if there was a way to show users a mindmap view where users can preview what records they are referencing similarly to a mindmap or the cmdb ci relationship map. I don't mind creating this widget from scratch, just...
How to select a related links using atf test steps
how to submit risk assessment form using ATF test steps on change ticket. Using "Click UI Action " I only be able to select UI buttons. Pease advise
Difference between date and time and Calendar date and time of Fields
What is the difference between Date and time and calendar date and time in form design.
