csm landing page
Can we set refresh rate 5 minutes for csm landing pages cases dashboard
Forum Posts
How do you handle version control when building with ServiceNow SDK & Fluent?
Hey everyone I’ve recently started using the ServiceNow SDK with Fluent for app development, and it’s been great for managing metadata as code — but version control is getting a bit tricky.When multiple are working on the same app, it’s hard to keep...
Issues with flow action conversion to Fluent in SDK version 4.1.1
Howdy, I have recently been working on converting existing applications over to fluent and I came across another little bug that I'm curious if anyone else has noticed. When I do a now-sdk transform it appears that flows, subflows, and flow actions a...
I'm not able to use "Right Click and select Configure" option from the form
I’m unable to use the “Right-click → Configure” option on the form for the sn_customerservice_case table, even though I have the admin role. My objective is to modify the form layout, but the system does not display the form configuration or desig...
Need Build CSAT Score Based on responses
Hi Team,I have designed a CSAT survey with three sections and included different types of questions. Based on user responses, I need to calculate scores and build reports that show individual user responses for each section.Score Calculation Logic1. ...
Resolved! User unable to approve the requests through outlook mail
When user is trying to approve the request from outlook, He was redirecting to different page. Is there any solution for this. Kindly help on this issue if you have faced earlier .
I want SAFe task type should be present when we create task type in idea portal in 'open in plaform'
In servicenow developer instance,Navigate to idea portal, click on create new idea or open an existing ideaunder idea description there is a 'create task' form button when we click on that, it will ask you to create a task typeFrom that dropdown, the...
Fluent, ServiceNow IDE and Build Agent - with Horizon Design System and Now Components
Folks, I'm new to the use of Fluent, the ServiceNow IDE and the Build Agent. I'm really excited by ow much I am able to achieve using the Build agent and the initial results are very impressive. We are coming from a position where as a Build Partner...
Resolved! No fluent app found at https://github.com/********/devtraining-needit-utah.git
No fluent app found at https://github.com/********/devtraining-needit-utah.git Unable to git clone the needit app getting error above am using Zurich release
Resolved! All users are not appearing under Requestor field.
After creating an Incident, I observed that if I try to change Requestor (or Assigned To),reference field is displaying only a limited set of users.This happens even when:I do not manually select an Assignment GroupThe Assignment Group field is not a...
Not Receiving OTP for outlook email for login
Hello,@Sunil2021,I am not able to receive my OTP emails while I try to login to the Servicenow University and I asked the support through SSO. It asked my username and password and then it is not resolving my issue and showing "I'm having technical i...
My servicenow deveoper account is locked
I am not able to login into my instance. It asks me for biometric, for some passkey which I don't have. They do have an option of receiving a code on your email, but I never receive any code on my email. What should I do? Feels like I am stuck in a l...
Playbooks - how to update a flow data variable using user input
Hi, Does anyone know the best way to update a flow data variable based on user input in a Playbook? I have created a custom activity definition that has a UI Layout cloned from the OOTB List UI Layout, and I have modified it by adding a filter, the a...
search filter in reference field
How can we make the reference field search results with number field I tried with ref_ac_columns=number .
