Update icon size in search result page if AI search is enabled
Hi, Is this possible to update the icon size in search result page if AI search is enabled?  I want to update the size of icons highlighted in red. Any idea/suggestion? Thanks,Rohit
Forum Posts
Cannot get Now.include to work in the ServiceNow IDE
I have tried the things in this post:https://www.servicenow.com/community/servicenow-ide-sdk-and-fluent/using-the-servicenow-ide-i-cannot-get-now-include-to-work/m-p/3280008?search-action-id=387508305627&search-result-uid=3280008including adding the...
Service Offering linking
Hi all! I have populated Service Offering and linked it to a parent Service.Assignment Type is set to All Instances. I can search for Service Offering itself and find it in my Incidents/Requests but when choising parent Service I don't get back any S...
How to add more items in 'support resources' in employee center portal
How to add more items like articles or request in 'support resources' in employee center portal
Temporarily disabling the Polaris UI for testing: Could this negatively impact any type of test?
I'm used to disabling it in order to use the legacy 'field watch' for certain types of analysis. I haven’t found another way to use field watch unless I disable the new UI.Is there any negative impact to doing this just for my user during debugging/t...
Date field Configuration in Service Catalog
Dear Experts, We have a requirement in which the date field(Expiry date) will take the date field value as a range from todays date to five year .Any date apart from that I will throw an error message as the date has to be in that range only. Please ...
Support Required: Record Producer Not Updating Description with MRVS Values
Hi All,I have created a Record Producer that includes a Multi-Row Variable Set (MRVS). My objective is to automatically append the values from the MRVS to the record's description field upon submission of a request.I attempted to achieve this using a...
After Zurich upgrade In request approval button is not working on change request
After Zurich upgrade In request approval button is not invoking approvals in service operation workspace on change request form
NPM public registry blocked for ServiceNow IDE - possible to configure custom registry URL?
Hello, My company blocks the public NPM registry (registry dot npmjs dot org) for security reasons.This prevents us from downloading packages through the IDE. We have our own package registry setup via jfrog, is it possible to configure the registry ...
Resolved! create a report to view change ticket lifecycle per state
I would like to create a report on my dashboard to calculate the time spent by a change request in each state of the state. For example the state are New , Assess , Authorize, Scheduled and so on . I need to calculate the time for how long the change...
How to Dynamically Set Reference Qualifier on a GlideModal Form?
Hi everyone, I’m currently working on a custom Service Portal implementation and I’ve hit a bit of a wall. I’m trying to dynamically filter a reference field on a GlideModal form (not the regular form view) based on a value selected in a different fi...
Willing to learn IRM
Hi All, I'm willing to learn IRM and BCM. Can you anyone help with the some notes. Thank you
Related to the demand management fields, assessment score and its action items
I would like to know the hierarchy of spm module from idea to resource management. mainly focus on what type of fields we should focus on for a demand and project. I don't know which fields needs to be filled in related list in demand and project. Ho...
What is the use of color field in std change template?it is not reflecting in Release Board Calendar
Hi, What is the use of color field in standard change template. We have configured a change template with red color, but it is not reflecting on the Release Board Calendar.
Resolved! System Cloning
What is system cloning?
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