I have two types of incidentsone is Normal oneand second one is for someother typewhen i click on create new incidents i want a landing page same as change where we can selecr standard and Normal change.Is it possible to doplease let me know the solu...
How to make visible 'details' and 'activity' tab in to-do task page in employee center pro portal for each task
Welcome to our latest blog post, where we dive into the importance of Knowledge Base (KB) articles in the world of ServiceNow development. As developers, we often find ourselves navigating complex problems and implementing intricate solutions. This i...
How to make Short description field of Catalog item Bold? tried using tag and style table but it did not work.
Hi All,I recently noticed that my ServiceNow Personal Developer Instance (PDI), is no longer assigned to me. I have important data and work stored in this instance that I need to recover.Could you please assist me in restoring access to my instance...
Hi, Direct sharing of variables between Business Rules and ACLs is not supported because they run in separate script contexts.Is there good way to cache data in a "Before Query" Business Rule and use it in "Read" ACL? AI:In ServiceNow, caching data i...
How to restrict modifications to specific system properties when coding this logic in a Script Include of my scoped application. Note that this Script Include is invoked by various business rules or ACLs and executes regardless of which user triggers...
Hi, Is this possible to update the icon size in search result page if AI search is enabled?  I want to update the size of icons highlighted in red. Any idea/suggestion? Thanks,Rohit
I have tried the things in this post:https://www.servicenow.com/community/servicenow-ide-sdk-and-fluent/using-the-servicenow-ide-i-cannot-get-now-include-to-work/m-p/3280008?search-action-id=387508305627&search-result-uid=3280008including adding the...
Hi all! I have populated Service Offering and linked it to a parent Service.Assignment Type is set to All Instances. I can search for Service Offering itself and find it in my Incidents/Requests but when choising parent Service I don't get back any S...
How to add more items like articles or request in 'support resources' in employee center portal
I'm used to disabling it in order to use the legacy 'field watch' for certain types of analysis. I haven’t found another way to use field watch unless I disable the new UI.Is there any negative impact to doing this just for my user during debugging/t...
Dear Experts, We have a requirement in which the date field(Expiry date) will take the date field value as a range from todays date to five year .Any date apart from that I will throw an error message as the date has to be in that range only. Please ...
Hi All,I have created a Record Producer that includes a Multi-Row Variable Set (MRVS). My objective is to automatically append the values from the MRVS to the record's description field upon submission of a request.I attempted to achieve this using a...
After Zurich upgrade In request approval button is not invoking approvals in service operation workspace on change request form