Hello Community,I am working on Change Request in Service Operations Workspace (SOW) and I want to hide the “Calculate Risk” button that appears under the Risk Evaluation section.What I have already checked:System Definition -> UI Action ...
Hey com, how to get started with converting a custom component (seismic) to fluent?
The Build agent is not working on my partner/Demo instance is not working. Despite all of them appears to be fine, I have Admin Rights. I had reinstalled the Build Agent ( Trail), It appears to be that, it not syncing properly with ServiceNow App st...
Hello team, Merry ChristmasI need some assistance with an issue I’m facing. I have built a custom application where I created manager profiles across different tables. The username field is a reference to the sys_user table, while the remaining user ...
HI , My task is calling sla Response should be stopped , when user put comments(customer visible). but i had created script for the , because due to comments (journal field) , in condition type field i added my script include, but the script include ...
Hi guys, I am new here so Iam not sure if this is even possible but I will try to ask. is it possible to work with python, NLP in servicenow and connect it together ? Even program online lets say and run the code in servicenow so its all under one r...
Hello,I have been assigned to task which is as follows: Once incident created in self-service portal, incident state should be in New state and by default it should go to Service Desk assignment group. User should be able to find only "In progress" &...
Create report for all Change Requests assigned to my group where the Start Date is before the next Wednesday (from today) and after today.” So every time you run the report, it should automatically calculate: Today Next Wednesday Then show records w...
Hello,I have been assigned to a task where I need to create a test case in ATF. The test case steps should be as follows:1. Open an incident form2. Fill the mandatory details and set the priority for that incident3. Submit the form4. Verify that the ...
Can we set refresh rate 5 minutes for csm landing pages cases dashboard
Hey everyone I’ve recently started using the ServiceNow SDK with Fluent for app development, and it’s been great for managing metadata as code — but version control is getting a bit tricky.When multiple are working on the same app, it’s hard to keep...
Howdy, I have recently been working on converting existing applications over to fluent and I came across another little bug that I'm curious if anyone else has noticed. When I do a now-sdk transform it appears that flows, subflows, and flow actions a...
I’m unable to use the “Right-click → Configure” option on the form for the sn_customerservice_case table, even though I have the admin role. My objective is to modify the form layout, but the system does not display the form configuration or desig...
Hi Team,I have designed a CSAT survey with three sections and included different types of questions. Based on user responses, I need to calculate scores and build reports that show individual user responses for each section.Score Calculation Logic1. ...
When user is trying to approve the request from outlook, He was redirecting to different page. Is there any solution for this. Kindly help on this issue if you have faced earlier .
