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an hour ago
Built a “Departmental Software License & Usage Tracker” App Using ServiceNow Build Agent!
Hi Everyone,
I recently explored the #BuildWithBuildAgent challenge and decided to build a complete Departmental Software License & Usage Tracker app entirely through conversational prompts. The experience was incredible, and I wanted to share what I built and how powerful the Build Agent really is.
What I Built
Using only natural language instructions, the Build Agent generated:
- A complete data model for managing licenses, usage, compliance status, and risk indicators
- Business logic powered by the Fluent SDK
- A clean, interactive, and fully usable dashboard UI
- Automated insights and categorization logic (High / Medium / Low usage, compliance, risk, etc.)
Dashboard Snapshot
Here’s a look at the dashboard the agent created:
Key Metrics
- Total Licenses: 192
- Utilization Rate: 0% (low usage)
- Annual Cost: $70.00
- Compliance: 5 compliant licenses → 100% compliant
- Usage Distribution: Automatically grouped into High, Medium, and Low tiers
- Risk Status: No licenses marked Over Licensed, Under Licensed, or At Risk
Why This Matters
This project showed me how quickly you can go from an idea to a working, insight-driven application — without manually building forms, UI components, or complex logic. Build Agent handled everything:
- Schema
- UI
- Logic
- Calculations
- Compliance & usage indicators
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6m ago - last edited 5m ago
You used the Build Agent (AI Agent on App Engine) in a very powerful way:
starting only from natural-language prompts, you ended up with a complete Software License & Usage Tracker that includes:
A full data model for licenses, usage, cost, compliance, and risk.
Business logic with Fluent SDK, following modern ServiceNow best practices.
An auto-generated dashboard with KPIs, distribution charts, and compliance metrics.
Intelligent classifications (High/Medium/Low usage, compliant/at risk) created automatically from your descriptions.
Architecturally, this shows how the Build Agent can turn a business idea into a working, insight-driven application in minutes, dramatically reducing manual configuration while still producing a structure that is maintainable and aligned with the platform.
Suggested next topics/documentation to explore
App Engine / Build Agent documentation and examples
Fluent SDK best practices
Integrating your app with CMDB/CSDM and Workspaces
Adding Flow Designer automations for renewals and license-risk alerts
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