Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Build with Agent

NarendraK14
Tera Contributor

Built a “Departmental Software License & Usage Tracker” App Using ServiceNow Build Agent!

Hi Everyone,

I recently explored the #BuildWithBuildAgent challenge and decided to build a complete Departmental Software License & Usage Tracker app  entirely through conversational prompts. The experience was incredible, and I wanted to share what I built and how powerful the Build Agent really is.

 What I Built

Using only natural language instructions, the Build Agent generated:

  • A complete data model for managing licenses, usage, compliance status, and risk indicators
  • Business logic powered by the Fluent SDK
  • A clean, interactive, and fully usable dashboard UI
  • Automated insights and categorization logic (High / Medium / Low usage, compliance, risk, etc.)

Dashboard Snapshot

Here’s a look at the dashboard the agent created:

Key Metrics

  • Total Licenses: 192
  • Utilization Rate: 0% (low usage)
  • Annual Cost: $70.00
  • Compliance: 5 compliant licenses → 100% compliant
  • Usage Distribution: Automatically grouped into High, Medium, and Low tiers
  • Risk Status: No licenses marked Over Licensed, Under Licensed, or At Risk

 Why This Matters

This project showed me how quickly you can go from an idea to a working, insight-driven application — without manually building forms, UI components, or complex logic. Build Agent handled everything:

  • Schema
  • UI
  • Logic
  • Calculations
  • Compliance & usage indicators
1 REPLY 1

Marcos Gianoni
Mega Expert

You used the Build Agent (AI Agent on App Engine) in a very powerful way:

starting only from natural-language prompts, you ended up with a complete Software License & Usage Tracker that includes:

 

A full data model for licenses, usage, cost, compliance, and risk.

 

Business logic with Fluent SDK, following modern ServiceNow best practices.

 

An auto-generated dashboard with KPIs, distribution charts, and compliance metrics.

 

Intelligent classifications (High/Medium/Low usage, compliant/at risk) created automatically from your descriptions.

 

Architecturally, this shows how the Build Agent can turn a business idea into a working, insight-driven application in minutes, dramatically reducing manual configuration while still producing a structure that is maintainable and aligned with the platform.

 

Suggested next topics/documentation to explore

 

App Engine / Build Agent documentation and examples

 

Fluent SDK best practices

 

Integrating your app with CMDB/CSDM and Workspaces

 

Adding Flow Designer automations for renewals and license-risk alerts

 

Please like this comment