Issue with code editor
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
Why am I not able to edit my script section? In Business rule and other places also. what are the reason? anyone can please help me
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
Hi @Imran2822,
is your instance in Zurich version?
If so, then check this following role contained under the group.
Role "snc_required_script_writer_permission":
https://yourinstance.service-now.com/nav_to.do?uri=sys_user_role.do?sys_id=af99d5310be312105bf96e1ef777b2b4
Group "Conditional Script Writer":
https://yourinstance.service-now.com/nav_to.do?uri=sys_user_group.do?sys_id=5ee74940b70022108d4406dd1e11a918
It's recommended to assign roles to groups and then add people to that groups, but I shared the role as well for better understanding.
To validate this, please first impersonate any of the group (if applicable) to see any difference. Eventually assign to desired audience.
More details: Scripting Governance Tool
Let me know if that helped
This reply is 100 % GlideFather and 0 % AI
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago - last edited 51m ago
If this is a Zurich instance, make sure the user is a member of the "Conditional Script Writer" group, which explicitly grants the "snc_required_script_writer_permission" role. I experienced this issue when I upgraded my PDI to Zurich, then it had resolved itself the next day when I logged in again.
