Not able to login to my instance.
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12-26-2024 06:16 AM
I'm not able to login to my instance. Here is what it shows:
Did 'reset instance password' many times but it still shows same error.
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12-26-2024 06:20 AM
Hi @SparshG
Try to copy and paste the password. Make sure in last or in begining there is no space ( it happens when we copy the password).
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-26-2024 06:21 AM
@SparshG Did you try to use the reset password link to generate the new password?
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12-29-2024 05:04 AM
Um where, can you elaborate please?
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12-29-2024 08:46 AM
Hello @SparshG
Ideally, the username and password shown in the second screenshot should work. If not, you can try resetting the password by clicking on the 'Forgot Password' link.
"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"
Thank You
Juhi Poddar