The following changes are to be implemented:Alter the WSD Search widget to include two additional checkboxes in the 2nd and 3rd position (shown by default)Half day (Morning) – Timeslot: 06:00 – 12:00Half day (Afternoon) – Timeslot: 13:00 – 20:00 Is t...
I am trying to update comments in worknotes of existing problem record. Using the below posted command. var problem=new GlideRecord('problem');problem.addQuery('cmdb_ci',ci); problem.addActiveQuery();problem.query();if(problem.next()){ problem.work_n...
Hi Everyone,Regarding Login page issue -The login page is working properly in the Portal, but its not re-directing to other pages and the same thing is not working in workspace, We have developed our POC in workspace.
HiI have setup an email notification on a table. and in "Who will receive" i have added the fields of table which will contain the email addresses of recipients. Now how can i avoid sending duplicate emails?Here's the example.BR: Thank you!
Hi ServiceNow community, I created a form from a Record Producer, and I am able to see and fill out the form and submit it on the Portal, when I log in with my credentials. I have named that Catalog item as 'File a Complaint' where the user who are n...
Hi,One user is not getting Keep formatting option while pasting the content in KB article. She tried by changing the browser but the issue is same. I have attached the file which she is trying to copy in the KB article.
If one team or group has a requirement to keep their incident records confidential and not visible to others, but you want to achieve this without using a custom table and only utilizing the incident table
I tried in themes and configure workspace but I couldn't change the logo , How do I change the header logo on my agent workspace login page in ServiceNow? #agent workspace please find the below image
ServiceNow RPA could not able to connect with RPA Unattended Robot getting this Error.It would be very much helpful if someone guides for through.
notifications are cleared even the user has opened the notifications from now mobile. notifications still showing on the app icon.
Hi everyone,Anyone can let me know this why my unattended robot application is not open. Any one have idea about this then please suggest me what can be the issues for this.
Hi Team, The change request is "Requested" in state one of the approver will rejected the change - The (Rejected) is showing for all other requested groups also. Here after requested approvals for 4 groups - One of the group member is rejected the ch...
Hi all, I have a reference field which refers to sys_user_group. Another variable which is a list collector, it is referring to sys_user. Suppose, when user selects any group on the above field means I have to show users who are part of that group...
In incident table created a on custom field. Field name is assignment group count.I will change the assignment group. For example: assignment group change one time , it will be showing in assignment group count 1. (or) Assignment group changes 5 or ...
