How to change resolution information once chane task is closed
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ā04-05-2024 09:28 AM
Change the closure information once change ticket is closed completed
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ā04-05-2024 09:45 AM
Can you provide more information, why do you want to update the resolution information?
You can use a script if you want to update from backend. But need more info
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ā04-05-2024 10:43 AM
Need to change the Resolution information so how to change it
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ā04-05-2024 11:11 AM
It is not recommended to change any field after closure of ticket.