How to change resolution information once chane task is closed

arsh
Tera Contributor

Change  the closure information once change ticket is closed completed

3 REPLIES 3

SanjivMeher
Kilo Patron
Kilo Patron

Can you provide more information, why do you want to update the resolution information?

You can use a script if you want to update from backend. But need more info


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arsh
Tera Contributor

Need to change the Resolution information so how to change it 

luffy3478
Tera Guru

It is not recommended to change any field after closure of ticket.