How to do resolution information filed visible from read only and it is only for 1 incident

[arsh]

There is a field named resolution information .when the incident is assigned or in progress it's ready only and i should do visible only for 4 incident tickets not for entire incidents how to make field visible only for 4 incidents 

[Sirri]

Hi @arsh ,

This is OOB when incident state is resolved/ closed resolution it will be visible to all users.

Thank you.

[arsh]

Hi @Sirri it's happening when the incident ticket is in progress 

[Sirri]

@arsh,

 write onchange client script onchange of state . check the values of state then set fields display false.