Hi All, We have a knowledge base which we made available on both EC and Business Location portal. Now I need to restrict ITIL users from viewing knowledge articles on EC portal. The same knowledge article will be available for stores users on busines...
In a catalog item when csv attachment is uploaded with 50 group details consists of security group name, owner, authorizer1 and authorizer2. Then it should automatically populate those values in multi row variable set. and validated .Is it possible i...
If the field is empty, then the value must be nothing.Preferred First Name = ""If the field is not empty, then the value must include the quotation marks ("").Preferred First Name= '"Preferred First Name"'please help me on this
HI my requirement is i have a variable called request type and its Question no.1 for this two drop down options like America another is CanadaMy condition is if user select Q.no 1 as America the approvals needs to go to A and task should be createdi...
how to find incident report how much time the different groups working on each incident
Hello All, I am getting this error in SERVICNOW and also correlation ID was not received from other interface. Cases are not exchanging from one interface to another interface. {"ice4u_state":"error","ice4u_message":"Undefined target id specified: 8...
Group manager and Secondary Owner of all CIM groups would be granted this role automatically. Whenever a new CIM group is created, the manager and secondary owner should be added to this group automatically. Can someone help me to resolve this.
function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { g_form.clearValue("u_set_criteria"); return; } if (newValue == "u_assignment_rule") { g_form.setValue("u_set_criteria...
I am using mrv that consists of Security group name, owner, auth1 & auth2 variables I have created a flow designer when approval is going to requester manager than again goes to these owner/auth1/auth2 anyone can approve. Then those row details only ...
In a catalog item when csv attachment is uploaded with 50 group details consists of security group name, owner, authorizer1 and authorizer2. Then it should automatically populate those values in multi row variable set. and validated .Is it possible i...
Hi, I have an UI Page called "Request Approval" on Incident form whenever user clicks it, it pops up a dialog box to input 'approver' then runs workflow in the back end, I converted the workflow into a flow and now I want to call the flow instead of ...
In Sow incident table i need to show text to use as a tooltip that appears when a user places the cursor on the support model field.This is working in native view but in workspace its not working
can anyone explain me how this Eligible at in Assignment Eligibility queue will work it would be great if you give any example on this Eligible at.Attached a SS for reference.
Hi experts, There are two fields in my form. when I select the form with following options.Later I want to change the field values , then the access type should change to default value.And how to make checkbox options to default value . How can i a...
How to show Knowledge Approvals in Mobile Agent App, as of now user are receiving approval for change and requests but not for knowledge articles. approvals for kb articles are showing in platform view but not mobile app, how can i configure kb artic...
