How to find out incident report time duration worked by different groups

how to find incident report how much time the different groups working on each incident 

Correlation ID not received from other application vendor

Hello All, I am getting this error in SERVICNOW and also correlation ID was not received from other interface. Cases are not exchanging from one interface to another interface.  {"ice4u_state":"error","ice4u_message":"Undefined target id specified: 8...

Requirment

Group manager and Secondary Owner of all CIM groups would be granted this role automatically. Whenever a new CIM group is created, the manager and secondary owner should be added to this group automatically. Can someone help me to resolve this.

need to poulate table name based on type field

 function onChange(control, oldValue, newValue, isLoading, isTemplate) {    if (isLoading || newValue === '') {      g_form.clearValue("u_set_criteria");       return;   }   if (newValue == "u_assignment_rule") {       g_form.setValue("u_set_criteria...

Servicenow integration with sailpoint

I am using mrv that consists of Security group name, owner, auth1 & auth2 variables I have created a flow designer when approval is going to requester manager than again goes to these owner/auth1/auth2 anyone can approve. Then those row details only ...

CSV file attachemnt in Catalog item

In a catalog item when csv attachment is uploaded with 50 group details consists of security group name, owner, authorizer1 and authorizer2. Then it should automatically populate those values in multi row variable set. and validated .Is it possible i...

how to trigger a flow from an UI page

Hi, I have an UI Page called "Request Approval" on Incident form whenever user clicks it, it pops up a dialog box to input 'approver' then runs workflow in the back end, I converted the workflow into a flow and now I want to call the flow instead of ...

To show help text to use as a tooltip that appears when a user places cursor on a field in Workspace

In Sow incident table i need to show  text to use as a tooltip that appears when a user places the cursor on the support model field.This is working in native view but in workspace its not working

Regarding Eligible at in Assignment Eligibility queue.

can anyone explain me how this Eligible at in Assignment Eligibility queue  will work it would be great if you give any example on this Eligible at.Attached a SS for reference.

Onchange client script

Hi experts, There are two fields in my form. when I select the form with following options.Later I want to change the field values , then the access type should change to default value.And how to make checkbox options to default value .   How can i a...

How to show Knowledge Approvals in Mobile Agent App ?

How to show Knowledge Approvals in Mobile Agent App, as of now user are receiving approval for change and requests but not for knowledge articles. approvals for kb articles are showing in platform view but not mobile app, how can i configure kb artic...

Attachment of a file to a data source from a target ServiceNow instance via oAuth

I've a requirement in which i have to fetch an attachment from an instance and attach it to a data source in the first instance using a flow designer action. We have successfully integrated the instances using OAuth 2.0 However when we try to user th...

How to Ristrict all the fields in list view using onCellEdit type.

Multiple "Invalid CSRF token" on ServiceNow instance.

Hello everyone,  Recently we have noticed multiple invalid CSRF token errors on our instances. The error occurs mostly while an API call is done on our ServiceNow instance. The API error is as follows:- [2024-02-29, 05:35:06 UTC] {pod_manager.py:418}...