Idea portal category is not visible on idea form.

prash4
Tera Expert

‎01-03-2024 05:12 AM

I have a custom field in idea table called "category" reference with im_category table.

when an idea is created from idea portal choosing all mandatory fields.

 

prash4_0-1704287332579.png

 

after creating idea, category is not showing in form.

 

prash4_1-1704287507859.png

quick help would be really appreciated.

 

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8 REPLIES 8

prash4
Tera Expert
In response to Gaspy

‎01-04-2024 09:21 AM

Hi @Gaspy 

any update could you please help me on this.

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venkat Y
Tera Contributor

‎04-09-2024 01:46 AM - edited ‎04-09-2024 01:47 AM

Hi @prash4  is this issue solved, for me is also same. From Idea portal i have created Idea, but not copying category to the native UI form. which script we need to modify.

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SubhalakshmD
Tera Contributor

‎06-17-2025 11:51 PM

Hi,

 

Please refer to https://www.servicenow.com/community/developer-forum/add-quot-idea-category-quot-to-idea-form/m-p/30...
i had the same issue. This link resolves the issue. you wont have to create a custom field in Idea table for this.

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