Remove the information button from the "who is impacted" reference field

ashok17 · ‎02-07-2024

Hi All,

How to remove the information preview icon (i) symbol from the "who is impacted" field and this is the reference field form sys_user table. This is only particular one reference field.

Please suggest how to achieve this requirement.

swathisarang98 · ‎02-08-2024

sure @ashok17 so first what you have to do is go to the page where this field is visible then right click on your page and click inspect as shown below

once done click on inspect and hover it over i icon then you will get a reference is as "sp_formfield_reference_<fieldname>"

and after getting the id ctrl +right click you will get a pop up so from there click on "Instance in Page Editor

There you will get a css page just add the code as below but change it as per required for your field

#sp_formfield_reference_add you field backend name > .add-on > button.lookup{
display:none;
}

save it and then try i icon will disappear

Please check and Mark Helpful and Correct if it really helps you.

Regards,

Swathi Sarang

View solution in original post

ashok17 · ‎02-08-2024

Please refer attached screenshot.

ashok17 · ‎02-08-2024

I have tried this solution not works for me ,Please suggest any have idea for this solution

ref_decoration_disabled=true

swathisarang98 · ‎02-08-2024

Hi @ashok17 ,

If the adding attribute to the field is not working can you go through the below article and try it out,
https://www.servicenow.com/community/developer-forum/how-can-i-remove-information-icon-from-a-refere...

Please check and Mark Helpful and Correct if it really helps you.

Regards,

Swathi Sarang

ashok17 · ‎02-08-2024

Hi Swaithi

Thanks for response and I did not understand how will do it as reference by below article ,Requesting please elaborate more if possible:

https://www.servicenow.com/community/developer-forum/how-can-i-remove-information-icon-from-a-refere...