Password Reset for Entra ID
If user doesn't remember security questions, don't have phone for authenticator app code, is there any way we can send email to user's manager when password reset happens?
Forum Posts
Can't see who else is viewing an incident in Service Operations Workspace, able to do this in native
Hi all,We're looking to begin using SOW soon but we've noticed that this feature doesn't seem to be available in the workspace UI. In Native view whilst viewing an incident / req / task you can see (on the grey bar at the top) who else is looking at ...
Urgent help required regarding difference in User profile while submitting the catalog form
Hi All, There is a date validation field in the catalog form. When I am selecting the current date(there is no error message), when I impersonated the user, I still don't see the error message when we select the current date.But when user is doing th...
I created an catalog item but me fields are not visible in my it portal view?
I created an catalog item but me fields are not visible in my it portal view? how to make the fields visible in my it portal?
User Inputs in Service Operations Workspace
Hi All, We've noticed when using the OOTB Service Operations Workspace configuration, that 'User Inputs', that is: fields filled in on Incidents that were logged via request forms on our Employee Centre, are not visible anywhere. We want analysts att...
HI all
when i am select List collector values , each value generated to sc taskhow can i do this workflow Thanks
HI All
Hi All, how to pass the values List Collector ,how to use List collector values in workflow. Thanks
HI all,
HI All, I want to create a sc task for all the inputs being selected in the list collector field section inside a workflow.please give some code, give example workflow Thanks
How to get year wise view on incident Report with respect to location?
How to get year wise view on incident Report with respect to location ? condition : incident created b/w 2021 to 2023 I was tried as below i could see how many incidents has been created as per year. but it is not showing as per location.Can anyone h...
I'm new and want to learn more about servicenow.
im just arrive at servicenow and got super interested in this area, im exploring the website, never worked on IT or something related, really new at all on technology. If someone can guide me i will be eternal grateful. Some step by step what to lea...
Resolved! List Type Field
Which is the best way to Use gs.getUserID method for the LIST type fields in UI actions
Now assist for Catalog configuration
I would like to automate the catalog item configuration in maintain item module. we will have the information in an excel that how the catalog item will look. From the excel can Now assist directly create the catalog item with all variables and UI po...
User is not able to view correct form(variables)
Hi Team,User is not able to view correct form(variables), The heading is showing correct for him but the form view is not correct. I have checked with his colleague Id and both were having same access and role still he is not able to view correct for...
assigned to me button not working as expected in the SIR workspace.
The "assigned to me" button is not working as expected in the SIR workspace ,but this is working as expecetd in the SIR MAIN FORM (SIR UI page). Could you please help me on this.
The Wrong approver is being marked as the one who approved after email is sent in.
We have create a custom form application in service now which extends task table. And in this form Workflow has approvals which begins with three approvals ( Jamiel, Jamy , Anthony) when a ticket is raised. So the Issue is When Anthony approves the...
