Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

ServiceNow Otto for Creator forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

ServiceNow MCP Client not working

Hello Everyone.I wanted to check if there is any update or official guidance on MCP Server compatibility with ServiceNow at the moment.Issue I’m facing:I have a custom MCP Server locally hostedWhen I add it in ServiceNow AI Agent Studio and try to us...

Screenshot 2026-01-05 214827.png
YashKumarV by Tera Contributor
  • 3127 Views
  • 6 replies
  • 0 helpfuls

Beginner here...

Hi community, I just created a pdi and I don't know what to do next. the assumption seems to be that I suppose to know what to do? like is there a print statement test I can do to say "hello world" (if you know what I mean...)

Xoman67 by Kilo Contributor
  • 1780 Views
  • 8 replies
  • 0 helpfuls

Resolved! Running into the following error after clicking Create App using the Now Assist Panel in SN Studio

Error Message:  "Sorry, there was a problem on my side trying to complete this request. Try asking again later."   Steps to reproduce: Go to App Engine - ServiceNow StudioClick on the Now Assist Panel iconCreate AppWalk through the collaboration of w...

jefferywent by ServiceNow Employee
  • 2552 Views
  • 3 replies
  • 1 helpfuls

Resolved! Regarding AI Agent Long-Term Memory Categories

What criteria should be used to set AI Agent long-term memory categories?My understanding is as follows:For example,if I want the AI Agent I create to retain incident history in its long-term memory, should I create and set a category named “Incident...

m7777_0-1767698973766.png
m7777 by Kilo Sage
  • 1242 Views
  • 1 replies
  • 1 helpfuls

Resolved! スクリプト内でNow Assistを呼び出したい

Case[sn_customersevice_case]テーブルのレコード画面にUI Actionで、押すとレコードの内容に適したナレッジを検索して、Knowledge Articleテーブルを参照しているList形式のフィールドに検索してきたナレッジを追加するボタンを作成したいです。スクリプト内でNow Assistを呼び出してナレッジを検索させることはできますか?もしできるなら前提となる製品も合わせて教えてください。

慶吾岡 by Tera Expert
  • 1460 Views
  • 4 replies
  • 0 helpfuls

File Upload tool AI agent not extracting

Hello, I am using the AI agent tool - File Upload to gather the information from the document. For some reason, it is not extracting the file(PDF) data even though its size is 2.4KB. Its status has been shown as "Extracting Data" for a very long time...

HarshitaN by Tera Contributor
  • 1892 Views
  • 3 replies
  • 0 helpfuls

Mid server issue

MID Server reported error: SQLState: nulljava.sql.SQLException: java.sql.SQLException: ORA-00604: error occurred at recursive SQL level 1ORA-01882: timezone region not found

VaishnaviW by Tera Contributor
  • 767 Views
  • 1 replies
  • 0 helpfuls