The Now Assist panel has been stuck since the last instance upgrade. The panel cannot be opened. I have repaired every related plugin, but the problem persists.Do you have any suggestions on how to resolve this, or what steps I should take next to tr...
Hi All,I am doing poc of below requirement:1. The AI Agent is able to reads the "checker" field from each catalog item and based on the field value, the AI Agent determines a Pass or Fail result in the "Result" column.2. The report should run every t...
In which table all the Now assist skills are stored?
As part of Activating Chat reply recommendation skill, I see a list of channels. Anyone has idea what each of them are?
Does anyone has found a method to hide the “Share to Work Notes” button in the summarization panel ? I’m currently working with the ITSM and using the Summarize a Sidebar discussion by using Now Assist for IT Service Management (ITSM) feature introdu...
I have given instruction to extract data from Invoice PDF. I'm not getting any output. Any guidance is appreciated. [ 'system', `You read invoice documents and return the information as a structured JSON. Use as many item lines as necessar...
I created 4 server catalog items, they have server in the names. when i type ser in the typeahead widget on portal, it shows me those 4 server catalog items in suggestions, but when when i type serv or server, it doesn't show those suggestions. It sh...
Hi All,Could you help me install the plugin named Enterprise AI Productivity Value. I think I already installed all related plugins to install this plugin but it seems not. Is there any place that I can find the information which guides users to ins...
Dear experts, If I use multiple prompts in a Now Assist skill, can one prompt talk to the other? Let's say a requirement needs: A) Reading the Description on a task record. B) Another task would be to read a user comment on another record and cre...
Hello Guys, I have a requirement to create a custom skill that will be able to analyze all the record and field label ACL (roles, condition and script inside the ACL) for a particular table and create a summary for granting access. I create a skill w...
We are trying to invoke the custom AI Agent from an external (3rd Party) REST API call, but we are encountering some issues. Notably, it is working fine with out-of-the-box (OOB) agents, but we face problems with the custom-created AI agent under AI ...
I am looking for insights on running a workshop for Now Assist for ITSM, like what to ask, what to do in a workshop etc.There are several workshop decks for other ServiceNow products like ITSM (incident, problem, catalog etc), in Now Create, but coul...
How do I know I am ready to implement Now Assist for ITSM? I came across this blog post from SN employee where a store app link is given for 'Now Assist Readiness Evaluation' and this app is created by some vendor and not ServiceNow. Q1 - Isnt there...
I was retaking a course that prompted me to open NowCreate. It went to a 404. I went into the documentation site, searched and found references to open NowCreate... all 404. Even this community page by an employee directing to assets, you guessed it,...
