I have been working on some reporting tasks and I am stuck on an issue. Now Assist for ITSM has been installed on my instance and I can view analytics for Incident Summarization, etc. However, I want to extend the analytics to such that I can view th...
I need to configure ATF steps for Inbound request for "POST" Method in import set API. In the ATF, for test step (Send REST Request- Inbound) there are two types of Authentications Present one is "Basic" and another one is "Mutual" but I need to use ...
The information I found online indicates that I need to purchase a license to use this feature.At the same time, I have experienced some features through the Now Learning lab instance, such as incident suggestions, automatic knowledge generation, and...
Hi,I wanted to know where can I find backend logics for these handlers like column Status in Planning Console ? Apparently, it only shows status value of an project task when it doesn't have a child. But I want to amend this and add value to it. Is t...
I am currently facing an issue with the Now Assist AI Chat feature in the Xanadu release. When trying to use the AI Chat to generate data visualizations, I receive the following error message:"Sorry, there was a problem on my side trying to complete ...
Hi All, I've been looking around and could not find a clear answer on how to Configure Announcement in NOW Mobile. I am new to Now Mobile and still learning where everything is configured. Is there an OOB way to add an Announcement Or do I have to c...
Hello Community, We have a requirement to connect two SolarWinds instances with one ServiceNow instance. First SolarWinds instance: Already connected with ServiceNow using "SolarWinds Alert Integration Plugin" Second SolarWind instance: We require a ...
I was creating a custom skill in now assist skill kit. While trying to add tool i have selected as script but i am not able to select the script include its not showing in drop down.
Hello Team,Need help in modifying the ai search result card layout can anyone please guide me to enlarge and modify the open in new tab button as shown in the below image. i have tried modifying the view template in evam definition.please guide ways ...
Hi All, I installed now assist for creator app and i activated the kill to generate flow , code and catalog item. But still i am not able to see that while trying to use it. Not getting option of now assist prompt in flow or catalog item.Do i need to...
incidents should not be marked as "Resolved" unless there are work notes explaining the resolution.
I have created one read ACL on database view but it is not executing. Any idea?
Hi All,What are the methods to debug Now Assist skills?I have enabled Chat Summarization skill, but it doesn't summarize all the interaction records.Are there are debugging guide/steps in general for Now Assist skills? Thanks,Vijayalakshmi P
