Performance Analytics (PA) Simulator - Micro Certification

Community Alums
Not applicable

I'm working on "Performance Analytics (PA) Simulator - Micro Certification"
And I'm stuck on "Modify and Share the Incident Management Dashboard"

In "Step 2"
"Edit the New incidents by Priority widget to report on a larger time period by applying a Time series such as Month to date AVG or Week to date AVG"
I cannot find the "Option" or "Settings" button to edit the widget.

Can someone please help?
Not sure why is it made this hard? It had become more of time consuming and counter intuitive.

1 ACCEPTED SOLUTION

This is what said, these are PA report and cant be changed here. Please close the thread buddy.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

7 REPLIES 7

These are PA reports, and I believe we can't modify them from here. Which version are you using on this instance?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Community Alums
Not applicable

@Dr Atul G- LNG 

I got the answer already. They need to be "edited" from the "Widget" not from the "Dashboard" level 

This is what said, these are PA report and cant be changed here. Please close the thread buddy.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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