Update sets

nicoleowens
Tera Expert

Hi, @Robbie, how can I create an update set on my end?

3 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @nicoleowens 

My video will be helpful.

https://youtu.be/PiqySDp-6io

 

AGLearnNGrow_0-1741798808675.png

 

 

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality is not ...

Juhi Poddar
Kilo Patron

Hello @nicoleowens 

Steps to create update set:

  • Navigate to All -> System update set -> local update set

JuhiPoddar_0-1741801559337.png

  • Click New to create a new record.JuhiPoddar_1-1741801926883.png

     

  • Fill in the required details.
  • Click Submit or Submit and Make Current to activate the update set.

Hope this helps!

 

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

 

Thank You
Juhi Poddar

 

View solution in original post

Robbie
Kilo Patron
Kilo Patron

Hi @nicoleowens - How's you? Sure - that's no problem at all.

 

Creating update sets are pretty simple.

In the Navigation menu, type 'Local Update Sets' and select the option which will present a list of the current updates sets on your instance.

In the top right hand corner, select the 'New' button and fill out the Update set name etc.

You can then click on 'Submit and Make Current' which will both create and make the update set the current one which will start saving your changes.

 

Once you've made the required changes and finished, you can then re navigate to the Local Update Set and you change the state field to complete. If you save this, you then have the option to 'Export to XML' link at the bottom of the update set form under to 'Update' and 'Back Out' buttons.

This essentially allows you to export the changes (export the update which you then them import on your PDI.

 

To import to your PDI... navigate to the 'Retrieved Update Sets' list. From here right click on any of the list column headers to be presented with a menu list. And you can select 'Import XML'.

This will import the Update set to this retrieved Update set list which you can then open, select the 'Preview' button to check for any conflicts, and then hit 'Commit' if you're happy.

 

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.




Thanks, Robbie

View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @nicoleowens 

My video will be helpful.

https://youtu.be/PiqySDp-6io

 

AGLearnNGrow_0-1741798808675.png

 

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality is not ...

nicoleowens
Tera Expert

Thank you @Dr Atul G- LNG !

Juhi Poddar
Kilo Patron

Hello @nicoleowens 

Steps to create update set:

  • Navigate to All -> System update set -> local update set

JuhiPoddar_0-1741801559337.png

  • Click New to create a new record.JuhiPoddar_1-1741801926883.png

     

  • Fill in the required details.
  • Click Submit or Submit and Make Current to activate the update set.

Hope this helps!

 

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

 

Thank You
Juhi Poddar

 

Robbie
Kilo Patron
Kilo Patron

Hi @nicoleowens - How's you? Sure - that's no problem at all.

 

Creating update sets are pretty simple.

In the Navigation menu, type 'Local Update Sets' and select the option which will present a list of the current updates sets on your instance.

In the top right hand corner, select the 'New' button and fill out the Update set name etc.

You can then click on 'Submit and Make Current' which will both create and make the update set the current one which will start saving your changes.

 

Once you've made the required changes and finished, you can then re navigate to the Local Update Set and you change the state field to complete. If you save this, you then have the option to 'Export to XML' link at the bottom of the update set form under to 'Update' and 'Back Out' buttons.

This essentially allows you to export the changes (export the update which you then them import on your PDI.

 

To import to your PDI... navigate to the 'Retrieved Update Sets' list. From here right click on any of the list column headers to be presented with a menu list. And you can select 'Import XML'.

This will import the Update set to this retrieved Update set list which you can then open, select the 'Preview' button to check for any conflicts, and then hit 'Commit' if you're happy.

 

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.




Thanks, Robbie