Hi All,
I am uploading data into ServiceNow table using Import set and trans form maps.
example we can consider the table as program.
when i was upload the data into program table, it contains the a field called "program manager" list type and refer to user table.now i have different users with same name in service now user table. if i upload data it will give result of multiple users to program manager field.
so instead of that i was using email field as reference, while updating the data into import table, i have 2 fields in that template one is" program manager "and another is "program manager email".
when uploading the data user having with the particular email id user only i need to attach to the program manager field in the program table. how to achieve this functionality.
