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Resolved! HELP - Add new custom fields in idea portal - Data Lost

Good afternoon community, I am having a problem when I want to map the data of the new fields.When the call is made to create or update the idea, it is not saving the new fields.Debugging, I found that the requestParms is sent complete with the data ...

Demand Management

I am learning Demand Management and I am not able to locate Demand Management in new ServiceNow. 

SaiKashyapS by • Kilo Contributor
  • 1083 Views
  • 2 replies
  • 0 helpfuls

Resolved! What exactly can a Demand User do within Demand?

When looking at the descriptions of the Demand Admin role VS the Demand User role it's very vague.   Obviously the Demand Admin can do everything within Demand, but is the Demand User limited to view only?   The description for the Demand user role s...

Ant1 by • Giga Guru
  • 13289 Views
  • 8 replies
  • 10 helpfuls

CWM templates and attachments

Australia Patch 2 Hotfix 3a We created a checklist with a number of tasks in CWM. At least 1 of the tasks has an attachment which is a powerpoint file. We saved this checklist as a cwm template.  When we create a new board using this template, we dis...

Time Sheet Utilization Fields Not Updating

Time Sheet Utilization fields (Maintenance, Strategic, Billable) intermittently remain 0 although Time Cards contain valid Billing Types Hi everyone,I'm currently investigating an intermittent issue in our custom ServiceNow utilization solution and w...

Resolved! Is It Possible to Build a Personal Gantt Workspace in SPM?

[Background]I am considering creating a custom Personal Gantt Workspace in SPM instead of using the standard Project Workspace.The workspace would display tasks assigned to a selected user while preserving the following hierarchy: Project  |-Sub Proj...

Ryo14 by • Tera Contributor
  • 1469 Views
  • 3 replies
  • 1 helpfuls

Resource Assignments - Allocation Type

Hi. We have recently started to use Resource Assignments instead of the old Resource Plans. We have run into the issue that when we create a new Resource Assignment and set the Allocation Type (distribution) to "Monthly", only one related resource al...

Julie21 by • Tera Expert
  • 1968 Views
  • 5 replies
  • 1 helpfuls