I have a requirement to make some custom columns from dmn_demand and pm_project available in Strategic Planning Workspace as columns. I've added custom columns to sn_core_align_demand and sn_core_align_project and created the integration column maps...
Wrap up time on interaction is not showing even when the configuration has the setting to display wrap up timer to user as active. Has any one faced this issue before?
How do we filter the primary resource groups while adding a new resource card from resource management workspace under filter conditions page
RIDAC (Risk, Issue, Decision, Action, and Change)Even with careful planning, unexpected risks, issues, or changes can arise. RIDAC helps teams track and manage these situations in a structured and transparent way. Roles Required:- Demand Managers can...
We are working with client to propose SPM PPM process. In that we are not able to give them understanding how exactly project and portfolio level budgeting happens.1) Project level budget allocation - Under project workspace , we have Financials. In ...
In Portfolio planning workspace Service now gives an option to group or color by certain fields and some of those fields are not available on the record itself for eg: (Business Unit). We have the Business Unit in pm_project and dmn_demand table Plea...
Upon "Create Portfolio Plan", when we click next and select a lens and then "Select the Portfolios" can we have a "Select All" option? instead of clicking them all?
i am getting below error while reassigning resources in project workspace Alert level: Critical.Cannot reassign the task. Planning attributes for the selected resource should match to reassign a task to different user. i could see everything is match...
What is the best and fastest online course that I can take to know about SPM, as I'm just new to ServiceNow! Thanks in advance for your support Walid Ayad
When I was trying to install "Strategic Planning" Application in my pdi instance, it was giving error, dependencies "Portfolio Planning" needs to be installed. But when I tried to Install the "Portfolio Planning" application, it is giving the error "...
In Strategic Planning Workspace, from the Backlog when a new Planning Item is created (e.g., Epic, Feature, Story) from the button in the upper right corner it will display a modal box as pictured below. We found documentation on how to use the out ...
On the Backlog tab of an EAP ART there are these measurements: Capacity utilized Total points Completed points We are looking for documentation or an explanation of the formulas that are being used to derive those numbers. We did not find anything in...
I found the tabs created in the Project Workspace are handled by a data broker script. I wanted to build out more tabs, so users wouldn't have to fiddle with the filters all the time. I was successful in adding a new tab and the day I added it, I had...
We are trying to create filter on resource cards but we are getting a issue of " java.lang.ArrayIndexOutOfBoundsException: Index -2 out" upon selecting the filter tab, anyone has any idea why we are getting this error we inspected it we found out -Sc...
Hello,why can I change only the white fileds and not the green fields in the Resource Card? All are approved. Thank you
