Hello Team! We are looking for customers that are interested in joining our Design Partner Program for ServiceNow's Project Workspace. Attached is an overview of what this program is and participation is completely optional. The goal of this progra...
Does anyone know what the deal is with these all these plugins called "Performance Analytics Premium for [some name]"? My organization has Performance Analytics Premium, and we are specifically looking into the "Performance Analytics Premium for Pro...
Hi Team, We are in the process for implementing new Resource Assignments for a customer and want to create a new rate model based on custom attributes (Country, Job Level). Tried to do this on the PDI but the planned cost gets defaulted to $50 rate. ...
ServiceNow GRC - Populate Assessment Instance Questions from Control Fields and Complete Attestation ProgrammaticallyHi Experts,I have a requirement in ServiceNow IRM/GRC Compliance module and would like guidance on the best approach.Existing OOTB Pr...
I want my leaders to be able to add timecards to timesheets on behalf of their direct reports. Is this possible?
I have an ask to restrict any user without admin or idea_admin role from seeing the idea score in the idea portal. The reason being not wanting end users to feel like they are voting or upvoting / downvoting based on the current number of each the id...
Hi Community,We are implementing ServiceNow Strategic Portfolio Management and are currently designing the end-to-end process from Demand Intake → Evaluation → Portfolio Prioritization → Project Creation → Execution → Benefits Tracking.Our business w...
Hello - I am having issues with a user seeing incidents assigned to the service desk. They are told they do not have permission to view the "My Incidents" report as shown in the attached image. How can I work through this to resolve the issue? Thanks...
Hi all, We are using SPM with CSM and the Customer Projects plugin. This allows us customers to 'off the shelf' have access to some things related to projects (where they are a project contact) inside the Customer Service (/csm) Portal. The things th...
We are looking for some guidance to better understand the Actual Start Date and Actual End Date fields in Strategic Planning Workspace. We would like to know what exactly sets the Actual Start Date and Actual End Date fields and how these two fields...
I've noticed this issue in more than one instance. When you create a scenario plan and go approve it and select that the demands should be converted to projects, it takes a very long time to get completed and this is not ideal when you have planners ...
Please provide any information you have on limitations of the Advanced Project Security Plugin based on experience. Also, is there any ServiceNow documentation available on this? I am familiar with the functionality and it is in use but would like to...
Freshly created baseline renders in Planning Console (Classic) but not in new Project Workspace — clean MS Project re-import, so not an ID sync issueEnvironment: SPM Pro, [Zurich — glide-zurich-07-01-2025_patch7a-03-24-2026] We have a project where t...
We use EAP. We create PIs, sprints from EAP. We have EAP to Agile Dev 2 sync enabled. If we complete a sprint in Agile Dev 2, it does not complete the sprint in EAP. Is this correct behavior?