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Resolved! New To SPM - Searching for comprehensive process guides

Dear ServiceNow Community, I have worked as a consultant in ServiceNow from Madrid to Tokyo. Many things have changed in the interface and learning experience, and there are many resources that I used to access as an employee of a partner company tha...

Maria Robe1 by Tera Contributor
  • 467 Views
  • 2 replies
  • 1 helpfuls

Playbook Form question truncated

Hello,I have a playbook that is used on Workspace.I use custom activities in my playbook to display forms with questions defined in Playbook Data Definitions.However, there is a limitation of 50 characters for the question label, and I need at least ...

Yopisn by Tera Expert
  • 495 Views
  • 2 replies
  • 2 helpfuls

SPM to Jira integration (SPM Project to Jira Capability)

Has anyone created a bidirectional integration when the taxonomy is SPM Project to Jira Capability, and then have Jira Epics go back under the Projects so the project manager can see progress/status, etc of the Epics? Or, figured out a workaround to ...

Stacy_l_dec by Tera Contributor
  • 435 Views
  • 1 replies
  • 1 helpfuls

Resolved! Best way to model project lifecycle in ServiceNow SPM

Hello everyone, I’m currently working on an SPM implementation and I’m trying to understand the best way to represent my client’s real project lifecycle in ServiceNow. At a high level, their projects follow this process:Project requirements are gathe...

jordimsant by Kilo Sage
  • 904 Views
  • 1 replies
  • 1 helpfuls

Resolved! Project Budget - Now Experiance

In the new project workspace, is there a way to set budget by cost type? (labor, hardware, software, etc.)The servicenow documentation still refers to the old project budget allocation instead of going into the project workspace-->Financials-->budget...