Hi Team,I am facing an issue in Idea Management where users are getting the following error while trying to create/submit an Idea:“You do not have permission to create ideas.” and "Invalid Parameters"Context:• We have configured custom access for Ide...
**Issue Summary**The 'Run Fix Script' button fails to render in the Project Diagnostics tool (appDiagnosticsTool.do) after the 'Identify Financial Discrepancies' diagnostic scan returns a failure status. The server correctly identifies the fix scrip...
Hi Community, I created a portfolio plan in SPM -> Portfolio Planning. Then I created a scenario and approved it. As a result in the Financials tab all the budgets got populated accordingly. However, I want to reuse the portfolio plan that I created ...
This is related to moving budgeting to the next experience which is described here: https://www.servicenow.com/community/spm-articles/budget-migration-guidance/ta-p/3037991 We recently installed Project Workspace, and yes, it is amazing, you should t...
We see that when a user enters the timesheet portal (which defaults to the current reporting period), an empty timesheet for that period is created. As users navigate backward or forward in time, empty timesheets are being created for those reporting...
I am experiencing an issue with the Burndown Chart in ServiceNow Agile Development. When I open the burndown chart for a sprint, the chart window opens but remains completely empty (no lines, no data displayed), as shown in the screenshot below.Conte...
Hi everyone. I'm working with a couple of customers who are adopting or considering the Project Advanced Security plugin as a step towards being able to secure a small number of sensitive projects in their instance. Both have asked the same questio...
Hello,We are using ServiceNow Zurich with SPM Demand Management (dmn_demand table).After a demand is closed (Closed Complete), we would like specific users (PMO admin group) to be able to add work notes only for correction history purposes. All other...
<p> how do we define the assessment data in the demand recored<p>
Hello! In our firm we use the PPM module for our Projects. In the projects we use the Planned vs Actual effort to keep up on the hours spent in the projects. The problem is the days is setup as a 24 day, not 8 hour workday as it should be in our ca...
Hi All,Is there a complete demo or walkthrough video available that showcases the overall functionality of SPM? Additionally, is there any documentation that explains how all the SPM applications are interconnected and provides guidance on which appl...
if Demand is cloned with UI action button, what data elements can be:Safely clonedExcluded by design (e.g., system IDs, workflow state, audit fields)can we identify implications for:SubprojectsSubtasksRelated records (high‑level only)Production proce...
Hi all. What's the correct way to make a custom column on the planning item table read-only when it's displayed in the 'Planning List' or 'Scoring List' view on the SPW? I've made the dictionary entry read-onlyI've added ACL's that restrict write ac...
We are in the middle of our implementation of ServiceNow SPM for our healthcare organization. We originally purchased the product for the IT PMO process, but have since had multiple other teams that manage projects across our organization show inter...