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How to modify Burnup and Burndown chart display data

Hello, The research I've done on the community forums tell me that the burnup and burndown charts associated with the Agile 2.0 Dashboard are coded widgets. Where may I find the code that allows me to modify the data? For example, I want to display t...

TerryC03 by Tera Expert
  • 835 Views
  • 2 replies
  • 0 helpfuls

Field keeps mandatory even if set to false

Hello,I hide/show fields on a catalog item, but I have an issue with somes when set them to non mandatory.By Default, they are non mandatory. When Decomission is selected , I hide all the fields and set those one to non mandatory At the opposite, whe...

Catalog Item _ ServiceNow De.png decommision.png Commission.png Issue.png

Planned task rollups for EPICS

Dear community,  we figured out that there is a functionality in place which calculates the "Percent complete" field on stories depending on the "Percent complete" values of its child scrum tasks. This is working fine, however I could not find this d...

JanFriedrich_0-1695136690649.png

Calendar events and schedules

When creating a calendar event for a "Time off" event, the capacity of the user is reduced according to the user's resource schedule. E.g. if we have a 5 days per week / 8 hours per day resource schedule and add a time off calendar event for full 5 w...

Resolved! Timesheet recall functionality

Hi , Can someone help me understanding how does recall timesheet/timecard works. What changes are made and how does it reflect in the timecard.   Thanks in advance!

Shyna1 by Tera Contributor
  • 4285 Views
  • 12 replies
  • 2 helpfuls

Resolved! How do I update planning items in Strategic Planner

How do I make sure that the planning items are set up to auto-refresh?  I pulled them in April of this year, but it seems nothing has updated since then. I can tell since dates have changed on the projects on the PPM side, but not in the planning ite...

TPigeon by Tera Expert
  • 1018 Views
  • 2 replies
  • 0 helpfuls

Resolved! Restrict Actions on the Allocation Workbench (Confirm - Allocate)

Hello, I have a question about the restriction on the Actions in the Allocation Workbench. I customize the UI Action Confirm and Allocate  I change the condition. How I put the same condition on the allocation Workbench?         Thanks a lot.    

Lylys by Giga Contributor
  • 1881 Views
  • 7 replies
  • 4 helpfuls

Resolved! Why are only select Projects Displaying in Program Workbench?

Greetings! I have a question I'm hoping the community can help me with: When using the Program Workbench feature, only a few select projects are shown under the Timeline View tab, but based on the ServiceNow product documentation, all of the projects...

Vince W by Mega Contributor
  • 2159 Views
  • 5 replies
  • 1 helpfuls

Identifying Sub projects from the parent project

What is the easiest way to identify that a project is a sub project of another when looking at the list view of all the projects or when writing reporting for extract? In investment portal it only shows the parent project which is great! In PROJECTS ...

DMaggio by Tera Contributor
  • 684 Views
  • 2 replies
  • 0 helpfuls