Show SubProjects in Program Workbench
Has anyone added the ability to see subproject in the Program Workbench? If so, can you tell me how you did it
Forum Posts
How does the demand form get its data?
I've activated the due date field on the Create a New Demand catalog item but noticed the data is being passed to the demand form's due date field. Where can I see what data is passed from the Create a New Demand catalog item to the actual demand re...
Resolved! Report module administration inquiry
When I am logged in as an admin, I can go to "view / run" for reports and see/access "all" of the reports in our instance...however if I go to "reports > administration > all", I see a different number of reports. There are approximately 300+ reports...
Time sheet Policy Bug ? Project Task approval going to both User manager and Project manager
Time sheet Policy : Set Project time approver as Project Manager Submit time card for a Project Task. Approval time card appears for both User manager and Project manager.Both Can approve. Ideally it should go to Project manager only. As per documen...
Insertion and updation of table data using modal in service portal widget
I have created one table with required columns. I need to display table data new custom widget in Service Portal. Need to add button "Add new Record" button on right top of the table. Once we click on add new record button, form should open in model ...
Changing System Locale on Mature Instance
Happy New Year all! Has anyone had experience with system locale being changed after an instance has been in use? It has the following note in the docs: Note: Do not change the system locale after currency values have been entered into the instanc...
Resolved! SPM Roles/Licenses
Generally speaking in ITSM the ITIL role is associated with a license. For example, if I have 100 users with the ITIL role then I am using 100 licenses of ITSM. What is the role which determines the license use in SPM?Thanks,AJ
Resolved! Strategic Planning Workspace portfolios no longer loading since upgrade to Vancouver
I have recently been exploring SPW in my PDI and upgraded to Vancouver.Now when I try to open a Portfolio on the SPW, it just hangs with white screen and the waiting cursor.Looking at the Developer console, there are several errors. I have checked AI...
Resolved! Is there a supported way to modify allocation workbench ?
Hello all, I would like to ask you if there is a supported way to show custom columns (custom fields) in the allocation workbench. The OOB fields are the name of the resource plan, state, the required hours and so on, but we would like to add also se...
Time Card Management - Date in past in time worked
If a past work date is entered in the time worked entry, the hours are logged in the current Time card, instead of the past time card. Is this as expected?
How do we Convert a Base64 String to Hexadecimal
How do we Convert a Base64 String to Hexadecimal
State Descriptions/Definitions
Hello,We are looking for some standard or recommended descriptions/definitions for the following states:RequestedAssignedPendingClosed IncompleteThank you!!
Task Board has too many rows and fail to load
Hello, I am very new to SPM / Service Now. I was trying to use the stock task board on the agile side, and I accidently picked a swimlane field that has +8k rows and it won't load that page anymore to change the field. How do I fix this?
Can we restrict the visbilty of Categories in TimeSheet Portal
In Time-Sheet Portal can we restrict Categories in Other tab of Portal, as i created a Testing Group and they should only see the Testing Category in the Portal.
Timesheet portal issue: closed task appearing to book time.
Incident is closed 1 year back , still time sheet portal allows to add time card against closed tasks. Please advise to prevent logging time against closed task.
