Hi All. I have an issue that need to be resolved asap! I don't know how to do it and where to do it. end users are not able to add comment or reply to comment on idea portal, below is the error users are getting,1) I have checked all related ACL's ev...
I am creating a new Process in Process Automation Designer. I have several activities to automatically create a task record. Can I use an existing templates defined in sys_template table instead of selecting individual fields and filling or dot-walki...
Having recently attended training, I'm led to believe that if you import a MS Project Plan into SN, it should automatically over-write / delete / update the tasks that are already in SN. Experience tells me that this is not the case in our instance...
Hello All, i have created a MRVS which adds value from a reference field when app name is selected. the read only fields are automatically populated and to do this we have used reference qualifier. the data which auto populates is absolutely fine but...
I wanted to add an additional series to checks to the Create Project UI Action. I've added this to the Close UI Action and it worked with no issue. Right now pressing the Create Project button does nothing at all, commenting out the new Gliderecord ...
My company moved all their incidents and enhancements over to ServiceNow and I am a QA testing business analyst. They want me to start using ServiceNow for testing and I am following all the guidelines on how to set up a test plan, test cycle, test e...
We extensively use SPM programs, projects, demands, resource, time etc. We are seeking detailed explanation and experiences using subprojects as we have many use cases in which we believe this would be valuable. Thank you in advance.
Hi, I have started to use the Agile sprints in Service Now and am looking to move to 2 releases per month. OOB the rules prevent 2 sprints from overlapping. Is there a reason for this not being allowed if you are releasing twice per month? In this sc...
We currently utilize SPM demand, project records, resource and time management. We would know like to track approved enhancements and noticed that a demand can be created as either a project or enhancement. Seeking detailed information about the enh...
When looking at the descriptions of the Demand Admin role VS the Demand User role it's very vague. Obviously the Demand Admin can do everything within Demand, but is the Demand User limited to view only? The description for the Demand user role s...
Hi, We have seen that there are duplicate expense lines and time cards are created when weeks crosses months . example for the week starting from 27th sep 2021. Is there a way to improvise this?
We're investigating using Test Management 2.0 with our unified backlog.How do we create story-specific tests and test plans for stories not in the current sprint?Thank you for any insight,
Hi Community, My project requirement is to copy benefit plan related list data to project benefit plan whenever new project is created from demand. Thanks,Reena
hi allcan someone let me know if someone has done Gantt chart with customer project table
Hi, i have an issue with importing MS project always gives me errors , please can you help me with solutions
