How do you represent workstreams within PPM? I'm thinking the best way is to define an effort as a program or portfolio and have each workstream be a different project. Are there other approaches you've used or seen that do not involve a great deal...
Hello, I am Will. I am very new to the ServiceNow community but very excited to be a part of it! I am currently enrolled in the Associate Technical Project Manager path and was curious how it works. I understand that I am gaining industry knowledge,...
A while ago my company began creating one change from a release and every story in that release became a change task (scenario 1 below).This seems like a made-up process - not best practice, and I think we are losing significant benefits of the chang...
Hi All for attaching the actual result for Pass Test Case same as failed or blocked i modified the test_step_result UI Macro in Test Mangement 2.0. <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmln...
I'm trying to create the ability to filter by the Project Name (short description) for a project survey dashboard.For reports, I'm able to do this by using Instance.Task.Short description. When selecting a reference field in the [asmt_metric_result] ...
When I add a new task "Testing" with a Planned End Date of 12/25/2024 and save, it still shows the 09/13/2024. Before I save it I see the system updates the overall project top task with the expected 12/25/2024 date, but upon save goes back to 09/13/...
I am not able to find any out of the box notifications for Demand Management is there any sort of plugin that needs to be installed for the same or will have to create notifications for states manually?
How can I hide the button "Add task" in Planning section in new project workspace?
Hello, I am a new user of the ServiceNow platform. We have created epics and user stories without demands. We do have the demand features of the system installed and do use demands in our process but not to the fullest effectiveness. We want to chang...
Hey Team, is it possible to apply user Criteria to an article not the entire knowledge base
Hello,we decided to add additional Stage in SPM Idea process, to track pending review Ideas. Upon adding, we are seeing the Stage icon on the list view is broken - see image. Any idea what could be the cause, or how to fix it?Thanks in advanceBest r...
Hello community,customer started using knowledge articles but not all articles are shown when we are searching from the cusomername.service-now.com/escI did check the search sources and it seems to be fine, shows all 22 records (they have 22 knowledg...
Hi Team, How can I add/view the dependent and pre-requisite stories in Agile Board View?
Time card created from Incident is populating Category as Project/Project Task. It should be Task work.Has anyone faced similar issue. This happens when Time work is logged from incident/Change/Problem/Request.it works fine when time recorded against...
We have a requirement to report budget on site level as the site GMs are the budget owners for their respective sites.For IT this is 1 project as the infrastructure is shared. However if this is tracked as a single project, we are not able to report ...