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Change Report Color

I would appreciate some help with reporting colors.I have created a report called "overall project health" using the project_status table, a type of semi donut and grouped by overall health. It displays the values from that table of Red, Yellow & Gre...

service portfolio owner field

Hi all, We're setting up de foundation part of Service Portfolio management, so just the data and nothing more using the foundation part that is part of the platformwhen you are defining a portfolio you can fill the owner and the manager of the portf...

dependency field on the rm_story table

I recently installed the Agile Development 2.0 plugin. Our scrum master setup some dependencies with other stories. They then added dependency to the list layout and saw it was blank. I figured this was due to dependent stories being part of a many t...

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Resolved! Dynamic Groups

Is it possible dynamically to add or remove members based on the Role from the Groups.For Example: I have created a group called Test and added a role "it_demand_manager" to the group. when a new user is created and added a role "it_demand_manager" t...

sharukh by Tera Contributor
  • 1045 Views
  • 2 replies
  • 0 helpfuls

Resolved! Change description type to "HTML" for stories

Hi, I have a requirement to change the description field type in stories (rm_story) to "HTML". In earlier version, I saw that "acceptance criteria" was already of type "HTML". I may be wrong, but I think that description is not typed "HTML" cause it ...

Adding attachment to steps on Test Management 2.0.

Hello everyone, I'm trying to configure adding attachments to steps on Test Management 2.0. For better understanding, I will try to describe the whole process: On the Version table [sn_test_management_test_version], where the test and its content is ...

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Jan _t_p_nek by Tera Contributor
  • 1390 Views
  • 2 replies
  • 9 helpfuls

Resolved! onLoad Client Script

I am trying to set-up a client script that will show an error message on a form if a specific field is not populated. Being a novice at scripting I seem to be having some difficulties and not getting it right. This is what I have for my script: funct...

Jimmy Morse by Tera Contributor
  • 1572 Views
  • 14 replies
  • 2 helpfuls

Resolved! How can we add more filter on the Agile Board "Backlog" tab?

Hello, We have a requirement to add a filter "Blocked stories" similar to "No story points" that shows the count of Blocked stories and on click it displays the list of those blocked stories on the Agile Board Backlog tab:  Can anyone please suggest ...

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Prabhh by Kilo Guru
  • 1677 Views
  • 4 replies
  • 3 helpfuls

Adding child Task on project tasks on planning console.

I want to understand what are the scenarios when Servicenow allows you to right click and add child task on a project task on the planning console. I see that some times when right click, it shows "Add child Task" and sometimes it doesn't. Like it sh...

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Chandler2 by Tera Guru
  • 635 Views
  • 1 replies
  • 0 helpfuls

Strategic Planning Workspace - Goals

I'm currently using ServiceNow Tokyo and trying to align goals with other scrum events. I saw this in the documentation:To create a relationship with a scrum featureFor Agile Development 2.0 users only.Click the Features related list.Click Add.On the...

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Elevate pitch and Initiative card

Can anyone help me what is Elevate pitch and Initiative card and How to add Elevate pitch and initiative card on spm form.Thanks in Advance

sharukh by Tera Contributor
  • 581 Views
  • 2 replies
  • 0 helpfuls

Resolved! SPM - Resource Report - Capacity Trend line with FTE

Hello All, Question : 1Actually, i have one group with 2 members, person A has 5 working days and person B has 4 working days per week. in resource report, the capacity trend line for FTE is showing a straight line with round value always based on gr...

Yuvaraj T by Tera Contributor
  • 933 Views
  • 5 replies
  • 1 helpfuls

Resolved! Time card management - need to remove

Hi community,We are working on time sheet portal, would anyone be willing to help me figure out to remove copy time logged check box in the time sheet portal.  Thanks,  

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Bharath K by Tera Contributor
  • 896 Views
  • 3 replies
  • 2 helpfuls