Forum Posts
Automate Operational Resource plan for Tasks
I have a requirement where for every sc task created there should be a automatic operational resourceplan created and this resource plan should be in sinc with sc task in time tracking. Is there any OOB facility to track sc task effort in operational...
Script/Logic to map cmdb_ci_rel table with Business and Technical Service Offering Table
Hi All, For Business/Technical service offering table there is a related link tab called 'Applications I depend On'/'Services I depend On'. So technically when the field ( say 'Applications I depend On' ) is populated from a drop down menu ( referen...
Link Project Action record to an Agile Story record
Hi, Currently, we are tracking our RIDAC's in the Project space, but we are using Stories to track work. Is there a way to associate a "blocked" story to it's associated Action record? Example: A story to modify Impact/Urgency is blocked because we n...
Resolved! Looking for Cost Management Starter Stories (as it relates to ITBM/SPM)
Hello AllLooking under NowCreate and see we have Strategic planning and Investment Funding starter stories I thought there would be separate track for Cost Mgt.. Specifically I'm looking for Cost Management Starter Stories (as it relates to ITBM/SPM)...
Resolved! Grant access to field only based on ACL with dynamic conditions, not a role
Hi all - I've seen some solutions regarding what I'm attempting to do, but they seem to all involve granting roles to users, which I'm trying to avoid. Here is what I'm attempting to do: Custom table we'll call "x" - with read and write access restri...
Strategic Planning Workspace Custom Planning Item Rollup
We are adding Stories as a planning item in the Strategic Planning Workspace. Is there a way to visually group the stories under the epics they belong to in the roadmaps?
Unable to trigger a new assessment for Demand records
Hello and thank you in advance. Our developer created a new On Demand assessment Type intended for demands created within a specific TeamSpace, and we wish to trigger it for selected stakeholders within the Demand record instead of triggering the OOB...
Demand Status Report
Hey guys, Does Demand have something similar to project Status Report?I need to present the demands progress in a friendly way. Do we have something close to it OOTB?Thanks,Vini
Integration with AzureDevOps
Hi, I'm currently doing a integration with Azure DevOps, and I know i can pass Sprints, Epics and Stories from Azure to ServiceNow, but I cant find out-of-the-box "Features". Anyone knows which is the correspondent item? Thank you for your help
Resolved! Resource management (SPM) - How ServiceNow distributes the hours requested
I'm learning the SPM module and I cannot understand how the system distributes the requested hours between the weeks (eg. I request 400 hours for the next 4 month and the system not plan it 100 - 100 hours a month (rather they plan 63 for the first m...
Unable to install Strategic Planning Application
I am unable to install Strategic planning in Prod as my current version is Utah. Is it mandatory to upgrade to Vancouver to install this app ?
Resolved! Start Project tasks on custom state
Hello everyone,I have a requirement that I need to start my project tasks on a custom state called "Not started", I noticed that when I apply a project template, the tasks and the project goes to Pending state, is there anyway to change this behaviou...
Scrum Program Board View - UI Issue (Black Boxes)
Hi all, I have installed the Scrum Programs Plugin (com.snc.sdlc.scrum_program) from the Application Store and am experiencing the following UI issue. Black boxes are appearing where each date should be visible. Black boxes are also appearing on the ...
Planning Console Time Card Exception showing pending when really processed
The Time Card Exception report in the Analytics portion of the Project Planning Console lists the "user" and "week starts on" with a state of "pending" when all time cards and time sheets for those particular users and week starts on value are in a "...
