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Resolved! Change description type to "HTML" for stories

Hi, I have a requirement to change the description field type in stories (rm_story) to "HTML". In earlier version, I saw that "acceptance criteria" was already of type "HTML". I may be wrong, but I think that description is not typed "HTML" cause it ...

Adding attachment to steps on Test Management 2.0.

Hello everyone, I'm trying to configure adding attachments to steps on Test Management 2.0. For better understanding, I will try to describe the whole process: On the Version table [sn_test_management_test_version], where the test and its content is ...

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Jan _t_p_nek by Tera Contributor
  • 1875 Views
  • 2 replies
  • 9 helpfuls

Resolved! onLoad Client Script

I am trying to set-up a client script that will show an error message on a form if a specific field is not populated. Being a novice at scripting I seem to be having some difficulties and not getting it right. This is what I have for my script: funct...

Jimmy Morse by Tera Contributor
  • 2309 Views
  • 14 replies
  • 2 helpfuls

Resolved! How can we add more filter on the Agile Board "Backlog" tab?

Hello, We have a requirement to add a filter "Blocked stories" similar to "No story points" that shows the count of Blocked stories and on click it displays the list of those blocked stories on the Agile Board Backlog tab:  Can anyone please suggest ...

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Prabhh by Kilo Guru
  • 1872 Views
  • 4 replies
  • 3 helpfuls

Adding child Task on project tasks on planning console.

I want to understand what are the scenarios when Servicenow allows you to right click and add child task on a project task on the planning console. I see that some times when right click, it shows "Add child Task" and sometimes it doesn't. Like it sh...

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Chandler2 by Tera Guru
  • 744 Views
  • 1 replies
  • 0 helpfuls

Resolved! SPM - Resource Report - Capacity Trend line with FTE

Hello All, Question : 1Actually, i have one group with 2 members, person A has 5 working days and person B has 4 working days per week. in resource report, the capacity trend line for FTE is showing a straight line with round value always based on gr...

Yuvaraj T by Tera Contributor
  • 1210 Views
  • 5 replies
  • 1 helpfuls

Resolved! Time card management - need to remove

Hi community,We are working on time sheet portal, would anyone be willing to help me figure out to remove copy time logged check box in the time sheet portal.  Thanks,  

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Bharath K by Tera Contributor
  • 1104 Views
  • 3 replies
  • 2 helpfuls

Resolved! export project report to powerpoint

Hi, I have been looking at the feature which allows you to export project status reports to powerpoint and find this useful.   But i noticed there is another export type of project report ,  I can't find any information about this.   Does anyone have...

Richard48 by Tera Contributor
  • 1972 Views
  • 6 replies
  • 1 helpfuls

Exporting a Status Report to PowerPoint

We have recently install the plug-in for exporting the status report to PowerPoint.  We followed the instructions for setting it up.  The text inserts come across fine, however, the table inserts are not coming across.   We have checked articles and ...

hurbanus by Tera Contributor
  • 1833 Views
  • 5 replies
  • 0 helpfuls

Resolved! Custom analytics dashboard for Projects

Hello Experts, I have a requirement to customize the Analytics dashboard for projects. I see from these articleshttps://www.servicenow.com/community/platform-analytics-forum/change-the-dashboards-in-the-project-analytics-tab/m-p/1225352https://docs.s...

Lisa Conn by Tera Expert
  • 1171 Views
  • 1 replies
  • 1 helpfuls

% Utilization Report

Hello all,I am reaching out to seek your expertise and assistance in creating a custom report that will provide insights into the percentage utilization of each resource group in time series analysis.If you could please provide me with some informati...