I tried creating an example Project with Project calculation set to MANUAL.Also, created Project task and child Project task. and played around with changing the planned dates for these tasks. the Project seem to be updated with the child planned tas...
I have resource roles and all roles have their hourly rate set to $0:However, when I create resource plans, their are still costs that are being calculated:My assumption is that if all of my hourly rates are set to $0, shouldn't all of my planned cos...
Most fields in Jira come across to my Agile Board story, but nothing goes back to Jira when i update a ticket in SNOW. I have tripled checked my connections, maps, fields etc.. nothing comes across back to Jira. Thoughts?
Hi @Namita Mishra, We have been using ServiceNow Demand and Portfolio Management and are interested in understanding how other institutions are using the two categories within Demands. Currently you have two options. Strategic and Operational. I hav...
Hello,I have a test execution suite and one of the test run failed.In the progress form, I can see that test run failed.When I rerun the test and it Passed, it still show the test as failed.Why does it not show the latest run I did for the execution ...
Hi SNow Experts, Is there a way to make Project Name and Description visible on the Time Card Form View, just like in the screenshot, for every user that puts their time in via Time Sheet Portal? Please advise; thank you.
We used the SAFe Triage Board create a list of Agile stories. We are able to view the Agile stories list and we see the "Add to Backlog" button. Upon clicking that, we get an info message saying the Backlog was updated, but when we go back to view th...
Hello,One of our instances is upgraded to Utah . We don't see the Display grid column and Operational plan checkbox in the configuration in the allocation workbench .The type we have selected is 'Group' so ideally it should show the operational plan....
Is there a way to have multiple assignment groups in one Sprint in Agile Development 2.0?Also, is there a way to build story templates in Agile Development 2.0?
Hello @Rajesh_Singh , all,In our current process, only the program managers can create a project and can give the GO to start it. Today, with the OOTB configuration, there is no control in the tool for managing/controlling the change of State .Do we ...
Hello, our company uses SNOW for multiple purposes. One of them is internal (=internal topics) as well as external project management (=for external customers). We now want to improve the cooperation on project-level and therefore activate the applic...
Every customer asks "What are the benefits?" or "What value do you add?" and wants reports, statistics, or proof. So, How do you accommodate them?How can one show that a specific story contributes to a particular benefit or value?How can one assign o...
I have a project resource plan that is in a Requested state that I am not able to move to Confirmed. There are no error messages received when we are attempting to move to Confirmed. Clicking the on the "Confirm" button the RPLN record just refresh...
Hi all, Our IT Governance team has requested to add additional demand types to the drop-down. These would fall under Strategy category. They have requested to add the additional types as listed below for IT Governance evaluation and reporting purpos...
We need to restrict project manager so that they can only view Projects created by them. For example If Steve and John both have it_project_manager role we want to restrict steve from viewing Project created by John. Similarly, we want to restrict Pr...
