"Copy Story" function retain the Story Points in the copy version
If you have a story with scrum task points and use related links option Copy Story it will copy the current points to the new story in the "Story Points" field.
Forum Posts
Resolved! Move Stories from one Project record to another project record
We have a use case where Stories were originally developed for Project A. The story records are associated to Project A and also automatically get associated to the Demand record that drove Project A. We have decided that some stories developed for ...
RIDAC in Program Management
Our organization is planning to use Program Management within ServiceNow PPM and we have some requirements which is currently unavailable and wanted to understand or hear from the experts on the below points -1. Any plans to have the RIDAC workflow f...
How to add RIDAC on Program Level
Related ListsThe related lists "Risk" (risk.top_program) and "Issues" (issue.top_program) are displayed OOTB. For the "Decision" (dmn_decision.top_program) exists one which can be inserted. For Action and Request Change related Lists must be created....
Resolved! Security constraints creating new project from Project Workspace
I'm hoping someone can explain what the security constraints are that prevent the UI Page from loading when I click New Project to create a new project from the Project Workspace. I realize that users with the project_manager role provides the...
Where can I find resource reports? (building)
I mean...I want to know how the resource reporst are building so I need to find them! In All Menu I can run a resource report but there is no way to see how they are building
Enable DPM ( Digital Portfolio Management ) and SPM ( Service Portfolio Management ) Widgets
Hi All, Can you please guide as to how I can enable below DPM and SPM widgets for my instances::: DPM:::AvailabilityNew IncidentSPM:::KPI groups Service CommitmentsService Availability and Any Other features ( which can be hidden )Thanks and RegardsS...
After the demand assessments are complete, keep the demand in screening.
Where is the logic that is setting the demand to qualified after the assessments are complete? We want to keep it in screening and manually move to qualify after the scores are reviewed.
Where can I configure project financials Overview area/tab?
Hello sorry fairly new with PPM1. Where can I change the view from FY or is this only view?2. Where can I change the level of the financial data displayed in this view? I dont see a settings icon here?
Why are my planning console tasks reordered when importing an MS Project MPP file?
When I import a project schedule from an MS Project MPP file, tasks within the schedule are out of order in the ServiceNow Planning Console. I get a notification that it was successful and all tasks are there but they are out of order. I have also s...
Trouble generating fiscal periods - missing records
Hi Community, I have been required to create new fiscal periods on the system to cover financial years 25/26 and 26/27, which means I need to generate the appropriate fiscal years/months/quarters between 01/04/2025 - 31/03/2026 and 01/04/2026 - 31/03...
Resolved! Test Management Attachments
When running a test in test management 2.0, when a test is blocked or passed the option to add comments and add attachments is enabled. Is it possible to enable those options for the passed tests as well? Regards
The system doesn't allow us to preview and commit update sets which contain the changes made on dev.
The system doesn't allow us to preview and commit update sets which contain the changes made on dev. Getting the following message while trying to preview and commit the update set from dev to prod "update set preview and commit are unavailable becau...
Resolved! Executive Summary field in new report shows formatting characters
Created a new report on a dashboard to display our Status Report - Executive Summary field but all of the formatting characters are showing and makes it difficult to read. Is there a way to show the formatted text or hide the formatting characters? ...
