Resource reports
Regarding resource report is wrongly caliculate on month of May how it is fix and how to debug the issue what is the processing follow for fixing the issue.
Forum Posts
Project Portfolio Management - Planning Console Issues
Hi Community,Problem:Highly Impacting Performance Issues in Planning ConsoleContext:We have successfully implemented Strategic Portfolio Management (SPM) (former IT Business Management) product in several Clients in different geographies.Although eac...
Resolved! Strategic and Portfolio Planning Tokyo Install Issue - sn_breakdown_grid
Hi! I am trying to install Portfolio Planning and Strategic Planning, but I get the error that I am missing the sn_breakdown_grid. When I click the link to take me to the Store, it is not found in the store. We are dead in the water until I can reso...
Resolved! Performance Analytics open and close demands
Hi there! I'm trying to build a PA indicator which shows two different trends: 1-Open demands everyday2-The same for close demands The requirement is count demands created for every day and it shouldn't add up them day after day. For the moment, I...
After enabling AI search ,when toggling between navigation tabs the search results are not appearing
After enabling AI search ,when toggling between navigation tabs the search results are not appearing as per category unless I refresh the page manually. Example When I toggle between each tabs All/Catalog Items /Case I have to refresh the page to see...
Question on best practice for Resource Allocation and Time Reporting
Hello all, We have ongoing minor projects relating to catching up our technology portfolio that we collectively call Technology Obsolescence. Currently, we have a project set up with resource plans created within. Our leadership is asking if it is be...
Resolved! Cannot select specific Portfolio in Portfolio Planning Workbench
Hello all, I'm trying to select an specific Portfolio in the Portfolio Planning Workbench but for some reason the button to select it is greyed out. I have to use 'All portfolios' since I can't change it. I have several portfolios and even when I cl...
I want to add a custom tab in strategic planning workspace
Hi All,I want to add the custom tab in strategic planning workspace beside of Prioritization & Free-from Roadmaps tab.Could anyone guide me on this? please find the below attachment.Regards,Sidu.
Is there a reason why the Budget for the Program is not rollup from the Projects budgets ?
Hello,Release LondonIs there a reason why the Budget for the Program is not rollup from the Projects budgets ?Since London release, Portfolio manager have to fill manually Budgets Project by Project when the Portfolio Budget Plan has been approved. I...
Resolved! how to configure Demand workbench
Hi , Need information on demand workbench , my company has demand module working how to add demand workbench .
Importing Tests with Test Steps into Test Management 2.0
Has anyone had success importing Tests with Test Steps into Test Management 2.0?
Json payload to create test+test version+test steps in Snow using Rest API for Test Management 2.0
I am trying to get any payload template to create, in ServiceNow, using Rest APIs, a Test+Test Version+Test steps all together.. is there that kind of payload?I am able to create the test using the paylod below: (using POST):POST - https://xxx.servic...
Incorrect roll up state from Project Task to Project
Hi Community, I am a bit unsure whether I should post this here or in the Developer/Architect forum but here it goes: I've reverted some customisations we applied to pm_project_task and one of them was the State field. Our customisation was that we h...
Resource Finder is not working and spinning long time for some resource plans.
Hi All,Resource Finder in Allocation workbench is spinning long time and not giving any data for some resource plans and but giving the result for other resource plans which are for same group. i checked and compared both resource plans which is sho...
Resolved! Program WorkBench - I can't see projects task or sub projects in program workbench
Hello SN Community, Question for you :- I have configured a program with projects and project tasks associated with. Problem :- I am not able to see the project tasks within the program workbench (cf. screenshot)- Do you know if is included in OOTB, ...
