Hii , i need some suggestion. When we use FTE in resource plan , planned hours is calculating based on resource schedule (Average daily FTE hours).i have requirement , when i am using FTE in resource plan in place of these resource schedule, will us...
Hi there, Can you format the text in the Add Notes field? Our users would like to add bullets, numbered lists, etc so there is some organization to the notes. I don't see this as a option and when we manually created the lines by hitting "shitt+ent...
We have chosen to close demands when a project is created and I found in the DemandUtil Script Include where the closure happens; however, this doesn't close the open demand tasks. Does anyone have a solution for closing the demand tasks along with ...
Hi All, Set Default Year for Create Demand Budget of a DMND Year.Under Related Links, when we click on "Create Demand Budget".On the Popup set default Year "Current Year" for field Fiscal Year. (Means In 2020 will be 2020 in 2021 will be 2021 etc..) ...
I want to build an assessment that will ask different questions on a demand as the state changes. I have 3 questions to ask when it is in "screening" and then 4 different questions when it goes to qualified. Will I have to build two triggers? How wi...
Currently the Allocation Workbench is Sorted/Grouped by Task and then Resource Group. So when you expand a Task you see all of the Requests for the different Groups. Is there a way to change this Workbench so that it is Sorted/Grouped by Resource ...
Hi team. In the Status Report metrics summary I can see individual values for Overdue and Red. What is a Red risk?
We are a ServiceNow shop and we are exploring the possibility of expanding outside the typical ITSM market by offering business applications that target other, specific industries. I am wondering if anyone else has had experience marketing ServiceN...
Hello,I would like to share Investment portals with groups. However, they are not displayed in the sharing option because they do not have it_project_user role stored.Where is this setting stored?Is it possible to change this to it_demand_user?Many t...
Hi! I want to know if it is possible to add other options to the list of personalize fields for Goals & Targets. (Not Backlog) It looks like I can only select from a specific few and I can't for example add 'Strategic Priorities' as a column option. ...
Hello All, I am setting up a Rate Model for various Resource Plans. Rate Model : Role-> User Then I have set up the Rate Lines, where for various Users, I have given different Rates. Once done, I created a Demand and under it, I created a Role-ba...
We have an enhancement request from our Governance Team to flag demands that are submitted that are Proof of Concept type demands so an email can be triggered to requestor reminding them to submit their POC Implementation Analysis to the Governance T...
Hello, I would like to find out if there is an easy way to sync ADO projects to a ServiceNow project (PR Number or PRJ Number).This is after all the connections are done. Thank you and regards,Mercy
What is the best practice for schedules in RM? Are people using 8-5 weekdays, just trying to see what the majority ok folks are using
My resource manager would like to see on which tasks he doesn't have add a resource plan. How can i do a report or a dashboard to show all the tasks where my manager is responsible without ressource plan ?
