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Allocation Workbench Grouping

Currently the Allocation Workbench is Sorted/Grouped by Task and then Resource Group.  So when you expand a Task you see all of the Requests for the different Groups.   Is there a way to change this Workbench so that it is Sorted/Grouped by Resource ...

Selling ServiceNow applications

We are a ServiceNow shop and we are exploring the possibility of expanding outside the typical ITSM market by offering business applications that target other, specific industries.   I am wondering if anyone else has had experience marketing ServiceN...

rhofing by Tera Contributor
  • 6672 Views
  • 12 replies
  • 5 helpfuls

Resolved! Investment Portal - Sharing Options

Hello,I would like to share Investment portals with groups. However, they are not displayed in the sharing option because they do not have it_project_user role stored.Where is this setting stored?Is it possible to change this to it_demand_user?Many t...

Sarah6 by Tera Contributor
  • 1524 Views
  • 6 replies
  • 1 helpfuls

How to sync ADO Projects to a ServiceNow project

Hello, I would like to find out if there is an easy way to sync ADO projects to a ServiceNow project (PR Number or PRJ Number).This is after all the connections are done. Thank you and regards,Mercy

Mercy2 by Tera Contributor
  • 1478 Views
  • 4 replies
  • 2 helpfuls

Resolved! PMO dashboard - Widgets not filtering as expected

Hello, I am trying to customize our OOB 'PMO Dashboard' to show all of the metrics we'd like to see at the Program level. For report widgets (single score, and chart) based on the pm_project table, they seem to work fine when checking the 'Follow int...

Resolved! How to Delegate a Demand Assessment?

Hi Everyone, May I know if it is possible to delegate a demand assessment? If so, how are we going to set this up? Regards,Diane

dianemiro by Kilo Sage
  • 1309 Views
  • 3 replies
  • 1 helpfuls

Changing OOB phases on Project

Hello  We are wanting to change the OOB project phases to align with customers existing phases Can someone tell me what are the implications of changing these? should they be relabeled or create new ones? Do all related forms get updated ie project w...

Mary by Mega Guru
  • 1449 Views
  • 3 replies
  • 6 helpfuls