Multiple Assignment groups per Sprint? Story templates?
Is there a way to have multiple assignment groups in one Sprint in Agile Development 2.0?Also, is there a way to build story templates in Agile Development 2.0?
Forum Posts
How to control the project the change of project state (project lifecycle) ?
Hello @Rajesh_Singh , all,In our current process, only the program managers can create a project and can give the GO to start it. Today, with the OOTB configuration, there is no control in the tool for managing/controlling the change of State .Do we ...
Resolved! Difference between "Customer Project Management" vs. normal "Project Management for Customers?
Hello, our company uses SNOW for multiple purposes. One of them is internal (=internal topics) as well as external project management (=for external customers). We now want to improve the cooperation on project-level and therefore activate the applic...
Benefits or Value Add tracking in Agile
Every customer asks "What are the benefits?" or "What value do you add?" and wants reports, statistics, or proof. So, How do you accommodate them?How can one show that a specific story contributes to a particular benefit or value?How can one assign o...
Demand Types & Categories
Hi all, Our IT Governance team has requested to add additional demand types to the drop-down. These would fall under Strategy category. They have requested to add the additional types as listed below for IT Governance evaluation and reporting purpos...
Restricted View for Project Managers
We need to restrict project manager so that they can only view Projects created by them. For example If Steve and John both have it_project_manager role we want to restrict steve from viewing Project created by John. Similarly, we want to restrict Pr...
Show assigned points on VTB/Agile board
Hello, When you setup a VTB with lanes for team members, up top, it shows the total cards in each lane. Showing more card info shows the points assigned to each story. However, it would be super helpful to see total points in each lane. This is true...
Is it possible to modify the settings on the planning console duration field from days to weeks?
Hi everyone! I was wondering if it was possible to modify the settings on the planning console to be able to indicate weeks or months at the duration field instead of only days (as I have it configured right now). How can I make the change if this is...
Resolved! Idea Portal: add function to display the Idea# along with the title, etc
HelloHas anyone added the functionality to generate the IDEA# when the end user submits the idea from the Idea Portal?I have a request to add this #so that its generated when the user clicks Create an Idea button..so that the user would get the messa...
Resolved! User's access control with Before Query Business Rule
Hi, I would like to add a 'Before Query Business Rule' to control user's access to Demands by their Business Units. So each users belongs to a specific Business Unit. I have add a reference field for Business Unit in the form of a user. So let us im...
The system generate the expense line automatically without any manual changes.
The system generate the expense line automatically without typing anything in expense line. It's really weird since no any action be conducted in the system. Condition is the expense line is created according to one cost plan, the cost plan is the "e...
Configure report column size
Hi, We have reports embedded into some Dashboards. But it's not always easy to read because of the size of some columns. Is there a way to define the size of the columns in a report ? (and not let the system defining the size based on the content) . ...
Resolved! How to track changes in project planned end date
Dear Community, I have a requirement to track the number of changes of the Planned End Date field on a project, meaning any time this "end_date" field is updated, a counter should be increased by 1. I have a custom field (u_changes_in_end_date) to us...
How to set standard view in a Demand form
Hi, I'm learning the ServiceNow platform, specifically SPM. I'm currently working on a case study that I received from my company. Every day I'm struggling with problems, it's frustrating. This tells me that I still have a lot to learn. For example: ...
Resolved! Enabling 'Audit' checkbox on sys_dictionary for pm_project table.
Hi,In customer environment, project workspace is taking time to load all projects. (around 20-25 seconds)1. If I make 'Audit' checkbox to true on sys_dictionary for pm_project table, Does it give performance issue on project workspace?2. what If I do...
