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Deleted Application file

I have a requirement to create 3 fields on the demand form as follows  1. desired start date mandatory (True/False) 2. desired End date mandatory (True/False) 3. Mandatory reason (String) Whenever i create field on the demand form it is getting creat...

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prasad8 by Giga Expert
  • 941 Views
  • 2 replies
  • 0 helpfuls

Resolved! Asteriks for mandatory field not visible on form

Hello all Have an interesting issue in the Agile Development module. The field "Acceptance criteria" is mandatory, but the asteriks is not displayed in the form. For the Short description this is displayed correctly. If you leave the field empty and...

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Resolved! Can there be more than 1 dashboard owner?

I need to change the owner of a dashboard in PPM which I believe only the dashboard owner or dashboard admin/admin role can do. Does anyone know if more than one individual can become the owner of a dashboard? Thanks in advance.

Ali R by Kilo Contributor
  • 1923 Views
  • 3 replies
  • 9 helpfuls

Creating a Resource Mangers Dashboard

Hello All Since there are no OOTB Resource Notifications I have an ask to create a Resource Managers Dashboard view for all resource plans that the RM owns Requested, etc.. Does anyone have a good example out there? trying to create a general DB with...

Mary by Mega Guru
  • 642 Views
  • 1 replies
  • 3 helpfuls

Resolved! Difference between Planned Cost and Confirmed/Allocated Cost

Hi everyone. I have a simple doubt but I can not discover what am I doing wrong. I am charging a Resource Plan for a Demand without Rate Model so I want to have the rate of the Role. I am charging a Resource for a Role - DBA Role - that has a Rate $ ...

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Test Management 2.0 and Agile Releases

I have two questions. 1. Does Test Management 2.0 require any extra licensing or subscriptions to use? 2. What is the difference between releases under Agile 2.0 and releases under the core platform? (see screenshot for context)

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John SNOW by Kilo Contributor
  • 1358 Views
  • 1 replies
  • 1 helpfuls

Resolved! Demand Process flow

Hi, Could you explain me how Servicenow do to swich between "Complete" and "Deffered" in the process flow ?    Regards   

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Yanick1 by Mega Contributor
  • 2251 Views
  • 10 replies
  • 2 helpfuls

Create aging report of Demand by State

Hi there, I was asked to create aging report of Demand by State. What is aging report actually. I couldn't see any module like that in the instance. Please help me in creating and let me know if this can be done with OOB.

Harish74 by Tera Expert
  • 590 Views
  • 2 replies
  • 0 helpfuls

Project Budget - Approved Budget with a multi year project

Once a project has an approved budget, we only need to track the actuals against the overall budget.  I want to know how other people are handling this from a tool perspective.  Is it necessary to update it every fiscal year?  Let's say we started wi...

Annie Kwan by Tera Contributor
  • 739 Views
  • 2 replies
  • 2 helpfuls

Actual Dates in the Future

Is anyone else contending with the issue that Service Now PPM permits actual start and actual end dates to be in the future?   This stems from the workflow where the Actual date is populated by the Planned date when the project task state changes.  I...

mematta by Mega Contributor
  • 885 Views
  • 3 replies
  • 0 helpfuls