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ServiceNow T-Shirt sizing in ServiceNow.

We are trying to better understand T-Shirt sizing within ServiceNow. How are other organizations using T-Shirt sizing? What are the best practices around T-Shirt sizing in ServiceNow? How is T-Shirt size determined? Any thoughts or comments would be ...

Brian Benjey by Tera Contributor
  • 2538 Views
  • 4 replies
  • 2 helpfuls

Resolved! SYS_ID column in list view

Long time listener, first time caller..  I cannot for the life of me determine how to get the "Sys ID" field to show up in a list / list filter. Some instances show the field and some do not. I've searched the wiki, community and our internal resour...

Valor1 by Giga Guru
  • 32394 Views
  • 22 replies
  • 24 helpfuls

Resolved! Is the Project Status Report editable?

My team has asked me to modify the Project Status page that comes up when they click on the Status Report Link on the Project page... I've been poking around the community and ServiceNow for a few hours now and can't really find a place where I can ...

Audit log for Reports

When creating a report, is there anyway you can see or be notified that someone has made a modification to that report... . So if I have a team of people who can use / edit that report within our group... is there anyway you can see the change log / ...

Time tracking on Stories in a Project Agile Phase

When you log time against project tasks, the time card is categorized as Project / Project TaskWhen you log time against a story in a project agile phase, the time card is categorized as Task.(See screenshot below)Does the category of the time card h...

Uncle Rob by Kilo Patron
  • 1374 Views
  • 3 replies
  • 0 helpfuls

Make field read only for mobile App.

Hi All ,  I need to make field on request Change as read-only for mobile app. I am trying  this with UI Policy.This does not seem to work. Kindly help with your inputs. Thanks. Regards, Shiva.

shiva_dixit by Kilo Contributor
  • 1345 Views
  • 8 replies
  • 1 helpfuls

Resolved! any issue with a user being in multiple resource groups?

Is there any functionality issue with users being in multiple Resource Groups versus having no overlap in resource groups of group membership. i'm getting reports about potential issues in reporting with not getting accurate allocation/capacity data,...

Les1 by Tera Guru
  • 1972 Views
  • 8 replies
  • 9 helpfuls