Is there a SN solutions to replace OnBase (ECM)?
We are using OnBase to index serveral document types to our ERPs Systems. Is there a SN solution to do this?
Forum Posts
ServiceNow T-Shirt sizing in ServiceNow.
We are trying to better understand T-Shirt sizing within ServiceNow. How are other organizations using T-Shirt sizing? What are the best practices around T-Shirt sizing in ServiceNow? How is T-Shirt size determined? Any thoughts or comments would be ...
Resolved! SYS_ID column in list view
Long time listener, first time caller.. I cannot for the life of me determine how to get the "Sys ID" field to show up in a list / list filter. Some instances show the field and some do not. I've searched the wiki, community and our internal resour...
Resolved! Is the Project Status Report editable?
My team has asked me to modify the Project Status page that comes up when they click on the Status Report Link on the Project page... I've been poking around the community and ServiceNow for a few hours now and can't really find a place where I can ...
Resolved! Resource aggregate daily is not being updated when changes in resource allocation daily table.
I deleted one entry from resource allocation daily table for a user. Now I went ahead and did the update resource aggregate from the user profile. The updated hours after deletion of record from resource allocation daily is shown in allocation workbe...
Audit log for Reports
When creating a report, is there anyway you can see or be notified that someone has made a modification to that report... . So if I have a team of people who can use / edit that report within our group... is there anyway you can see the change log / ...
Resolved! Which is the script that close open project tasks when the Project is set to Close Complete/Incomplete/Skipped?
Which is the script that close open project tasks when the Project is set to Close Complete/Incomplete/Skipped? Basically after this message is displayed (triggered by the Save action), what happens? Many thanks!
Time tracking on Stories in a Project Agile Phase
When you log time against project tasks, the time card is categorized as Project / Project TaskWhen you log time against a story in a project agile phase, the time card is categorized as Task.(See screenshot below)Does the category of the time card h...
How to reflect org structure in ServiceNow for optimum effect? Business Units vs Departments vs Companies vs other org related tables
Hi ITBM Superstars, Here's another curveball from a real work-in-progress implementation. We want to assign Projects and Demands to what the client calls Divisions and Business Units. Division is a parent of one or more business units in their org st...
Resolved! Create a Demand task automatically when Demand goes to screening state.
It has to be a business rule I believe. Can someone share some example code?
Resolved! Is there an out of the box read only ITBM role?
Hi, is there an ITBM read only role for example to just see demands ? A stakeholder role ? Regards, Felipe
Make field read only for mobile App.
Hi All , I need to make field on request Change as read-only for mobile app. I am trying this with UI Policy.This does not seem to work. Kindly help with your inputs. Thanks. Regards, Shiva.
How to change the Project Status color from Green to Red /Yellow if one of the task color changes to Red
Hello Team, I have a requirement like if any of the task associated to the project showing the missed dead line i.e. showing the red dot against the planned end date management need the Project should show in Red. It shows the planned end date as Red...
Resolved! any issue with a user being in multiple resource groups?
Is there any functionality issue with users being in multiple Resource Groups versus having no overlap in resource groups of group membership. i'm getting reports about potential issues in reporting with not getting accurate allocation/capacity data,...
Resolved! Report to show all project risks, issues, decisions actions
Hello, Does anyone happen to know if it is possible to create a report of all my projects and show their related risks, issues, decisions, actions in a single view. I am aware that there is the project status report portal but that only shows the RID...
